Organic Bliss — Restaurant in Ohio

Super disappointed. They really do have great food but the service definitely needs work. Today I went through their drive thru and ordered a zucchini melt which is the one regular thing I always order from there because I love it! I get back to work and bite into it only to realize it’s a zucchini wrap which is made completely and totally different with different ingredients. Mind you this is the second time this has happened to me. The first time I gave them a call and the gentleman that I spoke to apologized and offered to replace my order at a later date since I was unable to leave work due to my break being almost over, and when I came back through later that week they replaced my meal and the guy personally apologized to me again. All was good. Today I call back and the girl tells me I ordered a wrap not a melt which I can 100% assure you I did not order a wrap because like I have said this same problem has happened before so I am very cautious to and make sure I say melt instead of a wrap. So I let her know what happened last time and she hands the phone to a guy who I explain to him once again what happened, and he asked if she repeated the order back to me which she didn't but she says she did so he tells me that he doesn’t know what he wants me to do about it. It not good business practice to get nasty with a paying customer. Especially one that will take 20 minutes out of their half hour lunch break to come to your specific establishment and pay extra compared to other places to get your specific food. After the way I was spoken to over the phone I will not be returning and it’s very unfortunate because I LOVE the melts. I am very disappointed, but I guess I’ll just have to find somewhere else to go for lunch now. I defiantelt recommend the food because it is great but please be sure that you check your order and have them repeat it to you before paying and check it after...

I've always loved organic bliss, I've been a huge fan the past 3 years or longer, driving 2 hours plus just to go sometimes (they have the best vegan bakery) but after the experience I had today I'm not sure I'll ever return. After the older women, who I assume owns organic bliss, yelled at me for her employees mistake. They forgot to give me my cookies, no biggie so I tell them, they tell me they didn't charge me for them so I trust them and hand back my card only to then look and see I have been charged for the cookies, so I kindly tell them they already charged me for cookies, the younger women tells the older women who then goes off on me, saying this is my fault and if she reverses the charges she won't make any money and I get it, I do but damn..to yell at a customer and make them feel awful when they did just buy 30$ worth of food..sorry this isn't my fault maybe if there was more communication, one instead of two people trying to take my order, between everyone this wouldn't happen. Everyone has bad days but after the treatment I received today I don't think I'll be going back anytime soon, which is extremely disappointing you guys broke my...

GLUTEN-FREE and VEGAN LOVERS! Check-out Organic Bliss located at 3723 N. King Road Toledo, Ohio. It is a deli and bakery all rolled into one.

The desserts are ALL gluten-free and SOME are gluten-free and vegan. These desserts are delicious and mouthwatering you want to try them for yourself. My favorite are the lemon bars and sugar cookies. I can’t get enough!!

All meals can be made gluten-free if needed. Great meal portions as well. The staff is very friendly and accommodating especially with it being my first time in the store.

Only outdoor seating, and it is limited. But, the store does have a drive-thru! On a nice day you could have a picnic.

Organic Bliss was a breathe of fresh air to walk into with all the different choices. I have already been back again to get desserts for my...