I would not recommend the place anyone new looking to try a new spot,or if your on lunch avoid it. Place is too sketchy on their food being ready during posted hours. So not worth the risk driving clear there when your on limited time. Honestly if a owner of the business is unconcerned about having their wears available at posted time then their food will reflect that effort as well. Reason for review follows.
Called right at 10:30, their posted open time, to make sure they had food ready and had slices since I had been to 3 other places and called 2 others in the area and been disappointed , but Erin(owner said her name and im thinking that is what he said her name was) responded they did. I get there and customer sitting outside eating, walk up grab the handle and... The door is locked. Customer hollers in to see if they are open and guy said 15 minutes. "Then how is this customer getting their food if nothing is ready" I say and the guy inside says "Ah he is a regular" I don't really see how that made food that "wasn't ready for 15 more minutes" suddenly ready 5 minutes before I even got there but what ever. So I walk over to the gas station to grab a pop and by the time I walk back out, 3 minutes tops, they are now open. Great I can finally eat! Walk in owner asks what I'm looking for I say a slice and he responds " 6 more minutes on slices". I respond "if your stuff isn't ready then why are you open?" "We're running a little behind" the owner responds. I said " not the point, I called, the girl who answered the phone said it was all ready." "Well I guess Erin told you wrong, but it's not ready it's not ready, I'm not going to have a staring contest with you over it. So either wait and or leave, doesn't matter to me. " the owner said. I wasted my lunch break driving over there, regular customers are getting served before they even open(no way dude ate a whole pep roll in 3 minutes because i showed up right at 10:33 and he was taking last bite... All of which only to be lied to again by the owner when he was asked how long(15 minutes) to come back 4 minutes later to find them open but all of their product still not ready to purchase. Then I get called a bad name for telling the owner that's bad business in so many ways to lie like that and not be ready when they are posted to be SERVING LUNCH!
Better way of owner handling it would of been offering a free slice with one purchased and a apology. Not arguing and calling customers names. And yes I got a little terse with him, I just been lied to twice and rudely greeted because I asked why wasn't the food ready during posted times. Owner seems more concerned about personal pride then doing service for...
Read moreI grew up in the 70’s and 80’s, and I have been searching for a pizza shop that tastes like the Ole Days. The ones who used to make their own pizza sauce, and the crust was so good, that it made you crave more. I was told about Westgate in Boardman, so I gave it a try today. From the time I walked in, to the time I left, the gals working were very friendly and polite, and was very helpful with suggestions of things I would like to try out. Everything on the menu looked amazing. I went with a pizza with pepperoni, and 6 BBQ wings. I suffered on the way home to Leetonia, windows mostly up due to a rainy day, so got plenty of the smells of the pizza and wings on the commute. Once home, I was finally able to dig into. Words can’t describe how good the food was. The pizza was delicious just like the Ole Days, from the crust to the topping of cheese and fresh pepperoni. The wings were just as delicious. The sauce of both were spot on. The cheese on the pizza wasn’t heavy nor light, a perfect balance between the crust and sauce. So if you’re looking for a great place for pizza, subs, and wings. I’ll say the hardest part about eating here is not taking a nap afterwards, small joke. Very filling and definitely worth the drive and price. Thank you for the great experience. My #1 go to...
Read moreLove, your crust, sauce and sausage, ALWAYS tastes great especially when it's super fresh and not baked ahead then topping added and recheesed! Really wish you would stay open until at least 10pm during the week.
New post, in response, Now that I understand why six slices are different from a half shert, your pizza definitely deserves the full 5 STARS!! Customer service is above and beyond, even when dealing with PIA Me!! Today I ordered what I thought was my normal haha (not an easy order) double sausage, slightly more sauce (but not enough to consider x_tra), and slightly more cheese (again not enough to consider x_tra) and all slightly crispier than normal, but I had no idea that another type of sausage hit the topping list and you guessed it, I thought it was messed up! So after I got halfway home and ate a half slice (on the far other side of Poland) ALMOST Pennsylvania, did I realize that it wasn't the old style sausage. I called you and let me say, your staff is awesome, remaking my pizza the way we love!! Thank you, so deserving of...
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