Zeppe's Pizzeria — Restaurant in Ohio

When I called in to place my delivery order the phone service was very rushed and rude and didn't ask me for my complete order. When I realized I didn't order my option of side with my sub I called back, and another person told me that they were out of the chips so he said that the first person to take my order "was probably too lazy to say anything so just put down NO CHIPS instead" for my order. This person said he would make sure they made a new batch and would send them out. Then the delivery guy came and I had quite a few different food containers in plastic bags and I asked the delivery guy if my chips were here, he said yes. I tipped him and he left. No chips, no extra dipping sauces that I asked for either. I call the store and I get the 2nd person I talked to who apologized to me for not calling me back after he promised the chips and said he didn't have time so sent the order out without them, they were completely out. I asked for fries as a substitute since I was expecting a side after all of the hassle and he told me they don't do that substitute. I convinced him otherwise, he said they'd send them out, it's been 45 minutes now. So I decided to call the shop and the manager apologized and said he talked to the owner and it was not cost efficient to send me fries instead of chips. When I asked if he was planning on calling me like he didn't when they were going originally out of chips he told me he did not have time to deal with it. HORRIBLE...

Zeppe's is a hidden gem that pizza lovers absolutely need to discover! From the moment you walk in, you're greeted with warm, attentive service that makes you feel like a valued guest rather than just another customer.

The pizzas here are nothing short of spectacular. Each pie comes out perfectly cooked, with that ideal balance of crispy crust and melty cheese that true pizza aficionados dream about. The attention to detail in their food preparation really shows – you can tell they take pride in every pizza that leaves their kitchen.

What really sets Zeppe's apart is their commitment to excellent service. The staff goes above and beyond to ensure your dining experience is memorable, whether you're dining in or grabbing takeout. They're knowledgeable about the menu and happy to make recommendations.

The atmosphere is welcoming and clean, making it perfect for everything from casual family dinners to quick lunch breaks. The prices are reasonable for the quality you receive, making it an excellent value.

If you're in the area and craving pizza, do yourself a favor and stop by Zeppe's. Whether you're a pizza purist or love trying unique toppings, you won't be disappointed. This place is definitely worth adding to your regular rotation of restaurants.

Tip: Don't forget to try their specialty pizzas – they're what local legends...

After a pool day with my kids. We were tired and hungry so we ordered from here. ( I called 2 times and they answered put me on hold and hung up, the 3rd time they finally answered)They said the pizzas would be here 40-50 minutes, mind you it had pasted 1hour and 20 minutes when I called and they said “oh the drivers are out now so it should be any minute now “ it was a lie! I called back when it was going to be 2 hours of waiting and they said the same thing that this time for sure any minute now. I called back literally sitting in my car because I was about to go pick up food from somewhere else. And they say the same thing and sorry we only have 1 driver. They could of said that when I placed my order! And they would of told me the wait was 3 hours because it took them almost 3 hours to get to me. Which was too late when it got it I was out picking up food and my husband says “no sorry we don’t want it anymore it’s been almost 3 hours my wife is out picking up food” they just say sorry. This was my favorite place. It’s actually the best pizza here in Ohio . We always order from here and we don’t its from papa johns because Zeppes is a little pricey. I am so disappointed on how u guys handled the situation too. You lost a good...