Wawa — Restaurant in Old Bridge Township

June 2017 I had to cal the WAWA complaint line about this WAWA - at that time the gas attendant refused to put gas in my tank because I challenged his tone of voice with me. I’m not Caucasian and at the time I was working on an outdoor project wearing Carhart Overalls ... he changed his tone of voice once he saw whom he was dealing with ... long story short I complain to the corporate customer support team - the GM calls me tells me the employee is or will be suspended for his racist behavior and I am given a $20 wawa gift card.

Fast forward to today - JACQUELINE, shorter lady with brown longer hair was my Cashier tonight. I asked for two tobacco products and total was $14.16. I gave her a $100 bill. She went to each register looking for change to break the bill. She said if I didn’t have change that she will need to give me all $5’s back. I suggested for me to run outside to change the bill at the gas attendants register.

She completely ignored me. Gave me a million bills back. I asked her did u hear me? She said yes but that “they don’t do that” with an unreal tone. I laughed at her and said “do u always treat people like you are treating me?” The manager or shift leader (assumed that this is her position based on the keys she was handling) didn’t say a work. I grab my items and said wow this is the only wawa where I’m made to feel like a degenerate.. as I exit they are both laughing.

This wawa needs an overhaul. Incredible how rude and racist some of the employees are. It better change or I’m going to help...

I will never use my card for gas at Wawa. People please be careful. A few years ago I use 2 different bank cards at Wawa and a Wawa employee try to hack my account. Both my banks called me the same day stating someone was trying to use my information at Wawa. A few months ago Wawa employee put my debit card in his pocket I had to report him. Just last week a Wawa employee again stole my information and use my information at Mr. Waffles in freehold. I’ve never been to that place. I had this person investigated. What Wawa gas attendants do in old bridge if you not filling up your tank of gas. They take your card and go into the booth and charge your card. While they are doing that they taking pics of your card information with their phone. They change their system is what they telling customers. But I went to a Wawa down the shore and one and wall township they do not take your card into a booth and charge your card. They tap your card and give back immediately. It’s the old bridge Wawa on route 9 several times they done this to me. Never again. I’m done getting...

I have been a regular customer at Wawa for quite some time now, but unfortunately, my recent experiences have left much to be desired. Every visit seems to bring about the same issue: inconsistent service. It's disheartening to walk in and encounter employees who appear clueless about their tasks.

On numerous occasions, I've ordered a milkshake only to receive a completely different concoction or one that's so watered down it barely resembles what I requested. What's even more frustrating is that it's often the same employees making these mistakes, indicating a lack of attention to detail or proper training.

While I appreciate the convenience and variety that Wawa offers, the recurring mishaps in service have become a significant deterrent for me. As a loyal customer, I hope to see improvements in the future, but until then, I can't help but feel disappointed by the subpar experiences I've...