Jimmy John's

I normally really like Jimmy Johns, but this was definitely not my most positive experience. When my mom and I were ordering at the register, we were only asked if we wanted cheese with our sandwiches. We say yes, and then we were told the total, and waited off to the side to tell them what we wanted on the sandwich. A minute later, they give us our sandwiches. When I acted surprised and said "don't I need to tell you what toppings I want?" I was just told "no. That doesn't come with toppings." And then she walked away. I get that I apparently didn't understand what I ordered (I thought it was just less bread). But it was the way they responded to it that I found very off-putting, they clearly didn't care if I was happy or not.

When we got back to the hotel, they got my mom's order wrong. She clearly ordered an un-wich. She said if twice, but they just gave her a regular club.

Normally Jimmy Johns employees are so friendly and accommodating. This staff just seemed like they couldn't get us out of there fast enough.