KFC — Restaurant in Omaha

Worst restaurant in the US. I get better service at gas stations. Today I went through their drive thru and sat there for 10 minutes before anyone said anything through the speaker. 3 cars pulled up behind me during this time. So I pull up to the window because I thought maybe they're closed today. No...the woman at the window tells me that they're only seeing one customer at a time and she can't take orders at the window, basically saying I'll have to go to the back of the line since I couldn't wait another 10 minutes. I don't see how this place is still open. Honestly, I hate KFC. I have not eaten it in years and I only go every time my wife wants something from this place. Every single time I've been here in the last ten years has been an awful experience. I hope it gets shut...

If I could give zero stars I would! This place is an absolute joke and I'm honestly not sure how they are still in buisness! Every single time regardless of time they never have chicken....... ummm hello it's KFC main item is Chicken, being every buisness is understaffed due to Covid have to be more understanding so this evening we went to KFC at 7pm and tried ordering a family meal and was told that it would be a 30min wait and we said that is fine we will wait and then the lady says actually it's just and another person it going to be more like 45min to and hour.... you don't want to wait do you??? This location should be closed permanently. This is not the 1st time we have been turned...

I sat in drive thru for 7 minutes trying to order. I spoke my order 3 times and nobody acknowledged me. I was sitting literally 12 inches from the srive thru speaker. Frustrated, I finally pulled forward to the window. The female employee with pink braids opened the window and I asked if there was something wrong with the speaker. After explaining the situation, the employee said nothing was wrong with the speaker and them said that I probably wasn't close enough to the speaker. So instead of providing good customer service, and apologizing, she put the blame on me. If I had been any closer, my outside mirror would have hit the speaker. I said forget it, I'll spend my...