Little Caesars Pizza — Restaurant in Omaha

The Corporation of Little Ceasars has the worst online ordering system, website/app, of the entire pizza industry. You can not select toppings or pizza styles outside of what is automatically listed. This forces you to call in your order. Given that, I want to ask "what in the wide world of pizza pizza happened to my Little Ceasars?!?!" I was ordering from the store on 90th. Mike answered. I had to repeat "I'd like the $9.99 thin crust deal" I further had to explain the deal was pizza and crazy bread. Again I had to tell him twice that I wanted an Italian Cheese bread with black olives. His response was to read everything back followed by "I feel like I'm missing something." "Black Olives." My father, who sat there watching me put this insanely redundant order together, insisted on going to pick up dinner. When he picks up the order he sees its missing 2 pizza sauces and crazy bread. The 2 girls behind the counter flat out tell him no you don't have crazy bread and rush him out the door. When he returns home he's apologizing for being unable to bring the full order home. I assured him that he had nothing to apologize for. I called the store and the girl at the front did not identify herself in her greeting. I explained that my father just came back with an incomplete order. When I told her I had to repeat 3 times to Mike, and that the order was $20, the girl announced "You hurt my feelings" and hung up on me. I called back and asked for a manager. When I explained the situation the manager she said my order came up unpaid. That's amazing since my order is sitting on my stove right now. The manager needs to check her staff on whether or not they're pocketing cash orders. Next the manager claimed everyone is under training and the deal is new and everyone isn't as familiar with it yet. I ended up having to drive out through 5 o'clock traffic to pick up my missing items. Dirty looks and silence was all that met me at the counter. Quick FYI to management: 1st you can't train the inept, 2nd corporate is letting you down big time with their worthless ordering system, and 3rd I have been hosting 6 pizza parties, yearly for 8 years, for the afterschool & summer clubs I host for 5 middle schools in Douglas County and from now on I'll be ordering them...

We went to little caesars on 221 north 90th St on 4/9/21 Approximately at 8:30 to 9:pm and made a big order around $40 we ordered a all meat deep dish and two orders of wings and also a thin crust pizza when we got back home to start eating in the food Tasted weird and not done wings was cold and pizza was Doughy and cold the front desk lady was koo and we also called in the day of and spoke with a manager about our concern and he told us to bring it back up to the store once we brought the food back the store tall sort hair bigger guy that is supposed to be the assistant manager told us he couldn’t refund our money that same day and told us to come back next day to speak with a store manager Andrew around 11am and we came around 1145 into the store and the store manager Andrew wasn’t no where to be found so the Assistant manager is still not trying to give us our money back I would love to share with anyone on that trying to order food at this Location if anything comes Messed up on their end they are not trying to give back people there money Very bad experience in customer service hard for me to recommend this...

A solid 2. You know, I can understand the lack of stellar customer service. After all, most of the workers are high school students and this is their first job. What are they suppose to know about customer service. The food quality is what is really disappointing. There is zero consistency in product output. How the same thing can be made just right on Tuesday night, but come back on Thursday and repeat the order and you can end up with stuff that is either over cooked or under cooked, or just wrong. How this can happen is beyond me. For being the 3rd largest pizza chain the the U.S. you would expect more. And one more thing now that I think about it. The west facing door, the one that says this door to remain unlocked during business hours, yeah that one, hasn't worked in over a year and a half. Everybody must use the door on the north side. I'm pretty sure that they are committing a violation of their fire code everyday they are open for business. It makes the store have a cheap feeling. How much can it cost to fix this door? $200 - $500 would probably cover it. Being cheap will cost...