Señor Villa - Onalaska — Restaurant in Onalaska

I recommended to my three sisters that were visiting me to go there for lunch because I've had good food from there before. Very Disappointed this time. We all ended up having the same meal, as no lunch specials on the weekend. We had, I believe, the enchiladas de Mesa. 1 cheese, 1 chicken, & 1 beef enchilada in red enchilada sauce with rice and lettuce. The sauce was Not enchilada sauce. It tastes like tomato sauce poured over it. No seasoning, not reduced, not thick, more or less tomato juice. I was extremely embarrassed, as I told my sisters how good it was. Usually i like the lunch fajita Taco salad, maybe should have ordered that. Very Disappointed in the enchiladas, especially since I've ordered before and actually had good enchilada sauce. Maybe their cooks or recipes have changed. ☹.... I called the restaurant and spoke to the owner the other day. He knew about the situation and admitted that we were all given the wrong sauce. Said he rectified the situation and offered me a gift card for the experience. Very happy that they realized what happened, admitted to it, and were willing to...

The food was great and the server we had was very kind/friendly on Saturday night, one downside about our experience is that my fiance left his Blue Nike Jacket there that night and I have called 3 different times speaking to three different employees that told me multiple different excuses/stories and all three claimed that there was no manager there for me to speak to about getting the jacket back the times that I had called, they claim to have taken down both of our numbers to have a manager contact us about the jacket and how to get it back because they said it was found but one of the employees I spoke to said it might possibly no longer be there/could have been taken to a lost and found or something but that they would have a manger get ahold of us either way so that we could recieve our property back and still have recived zero phone call back and still get the same answer everytime I ask to speak to a manager. Never had this problem dealing with this restraunt before and I've been coming here for years..just wish it wasnt this difficult to get something that was ours back from this...

Can't say I had a good experience. I ordered a fajita dish and nowhere did it describe anywhere in the dish that it was going to come full of tomatoes, so that was a little disappointing but didn't ruin the meal. What did ruin the meal is when they brought the fajitas out on the hot plate, the plate was so hot that it burned my food black and smelled burnt. So I called my server over and asked him to get a new one because my food was burnt. He applogized and took it back. He and came back about 5 minutes later with a hot plate that was ice cold and room temperature food on it. That was how they made up for burnt food. Brought me a room temperature fajita mixings on an ice cold hot plate. Food I'd give it a zero if I could cuz I couldn't even eat the food and the salsa had no flavor. Service, the guy was great and wasn't the servers fault. Atmosphere I gave it to three because there is no atmosphere it's an old Hardee's building. In the future I will be taking the extra 10 - 15 minute...