Mallards At the Wharf — Restaurant in Onancock

Will not return again. Horrible experience. When we arrived at 4 pm, the sign out front said open 11 am to 9 pm. We went inside to find all the staff hanging out at the counter. When we asked to be seated we were told we would have to leave and return at 4:30 because there was no one in the kitchen. We verified the hours open and left. After walking the wharf for 20 minutes and seeing what appeared to be the chef return, we noticed people going in so we returned. Again all staff were around the counter joking including the chef sitting on the steps. The hostess told us to wait one moment, turned to chef said "are you ready to work", he nodded yes, she turned to us said "ok the kitchen is open I can seat you".She starts to walk then notices my service dog, turns and says "you will have to eat outside with that dog". Now this is a white 12 lb dog with a bright red vest clearly marked SERVICE DOG and a 1 inch wide black leash with LARGE white letters running its entire lenght stating service dog. I said excuse me he is a service dog and allowed in the dining room. She turned to the staff behind her they shrugged, one said "service dog ... ok let her in". Why isnt this staff trained in the laws about service animals. We ordered drinks and both dinners were the specials ... one beef tips, asparagus and mashed potaotoes, the other soft shelled crab, asparagus and mashed potatoes. The crab was so overcooked it was dried to the point that it was like eating potaoto chips, the mashed potatoes tasted like instant and were covered in the bbq type sauce from the crab, the asparagus was good... the beef tips was a major joke. They were shredded beef in mushroom gravy poured over the same potaoes.... insult to injury it was not BEEF TIPS but pot roast. Had it been over noodles it would have beef a perfect beef stroganof. This they charged $38 for .... pot roast for $38. I am a firm believer that the test of a good restaurant is its staff ,its specials and its CONSISTANCY. If its your SPECIAL it should be your best. I was not there to be compt or discounted just to see your best. We came, we ate, we left. We...

I had a fantastic time, loved the entire evening...Kelly the bartender is great!! She was busy, yet smiling all night!! The food was excellent and they were busy, but not slow..servers and food was coming out the kitchen in a timely fashion!!! The band, Fil Rythmn and the Wharf Rats, Lit up the place about 7 Pm and people were up and dancing and have so much fun!!! I met all kinds of nice folks and we all agreed to meet next Friday Night to do it all again..great great fun..

Fil Rythmn and the Wharf Rats Live band played some great songs and everyone there was enjoying themselves as I looked around the room, there were so many smiles and people eating great food and nodding Yes yes so good....The place was full, inside and out...If ya want to join in next week, be sure to make Reservations and if ya want to dance, dont be shy!!...

5 star menu....* 5 star soft Crab meal* Will order again..!! My friend had the Humus health food meal 5 star*

5 star service 5 star seating 5 star Band 5 star Eastern Shore Folks And a few 5 star tourists 🌟🌟🌟🌟🌟

Mallards on the Wharf in Onancock Va ..beautiful setting on the water Out on the deck are Fans that blow cool air ....sweet.....

The breeze off the river is great Not once did I feel over heated..

The inside is beautiful and air-conditioned and so very cool if you prefer inside dinning..

The entire place is immaculate, clean, spotless...and continually cleaning as they work and serve..great peeps..

Personally..I invite you all to come and join in some really good times.. Lots of smiles, genuine good people, And some serious servicers to get your order to you...really caring team of people who work together ..from the kitchen, to bartenders, owners and all employees are serious about giving you the very best experince.

Come have a few beers and find this to be your .....CHEERS....where everyone Knows your Name..and loves to see ya drop in!! Hope See ya...

I haven't been to Mallard's in years, but in the past, my experience there was amazing! Today, however, was a huge disappointment... I ordered a crabcake sandwich, which was fabulous, but my option for a side was potato salad and it comes with chips. Two potatoes? I asked if there was an alternative and was offered cole slaw and accepted. The Cole slaw had an off-colored look to it as if it had been sitting in the heat. As I inspected further & removed the congealed layer, the remaining slaw was obviously spoiled as the Mayo was literally bubbling each time I put my fork in it! I would have mentioned this to the server, but she never bothered to come back to the table, check on me or ask me if I needed anything (the 3 basics of serving food). She offered me the check moments after I received a phone call & was distracted. I was there for approximately 40 mins and it wasn't until I received the call, that she abruptly came over & motioned if l was ready for the ck. I nodded, she brought the check, I immediately placed my credit card in and placed it so she could take it. She again just disappeared. There was one other table inside (where l was) and two outside and at least 2 servers. I eventually carried my tab up to the register to pay. What has happened to this once outstanding restaurant? The crabcake was awesome, yes, but not worth being snuffed by the staff or potentially getting food poisoning from the spoiled cole slaw! VERY...