Carl’s Jr. — Restaurant in Ontario

I had an absolutely incredible experience at Carl's Jr. recently, all thanks to the exceptional service provided by one of their cashiers Louisa. From the moment I pulled up to the drive-thru window it was evident she was not just going through the motions. Her patience and genuine friendliness were beyond anything I've ever experienced before. What struck me the most was that her kindness didn't seem forced or robotic—it was completely genuine. It's rare for someone's demeanor to make such a lasting impression on me, but this cashier's warmth and sincerity did just that.Even more remarkable was the fact that I was having a particularly rough day when I visited. Yet, just my interaction with her turned my entire mood around Her genuine kindness and exceptional service didn't just leave a lasting impression, it resonated with me long after I left the drive thru. In a world where good customer service can sometimes feel like a rarity, encountering someone like this was truly a breath of fresh air.I can't overstate how much I appreciate the effort she put into her work and how much it meant to me. Her exceptional service not only made me want to return to this Carl's Jr., but also reminded me of the importance of genuine kindness in our interactions with others. Kudos to Carl's Jr. for hiring someone who goes above and beyond to make customers feel valued and...

I visited this location at about 8:00 AM this morning. I ordered a medium coffee with 7 cream and a breakfast burger 🍔. The young male at drive through was polite and helpful. I got the correct change. He has a specific technique of handing you your change and receipt. I can't even describe it. He handed me my burger and told me to have a wonderful day. I began to drive away but looked in the bag and saw that the cream for my coffee ☕️ was NOT in the bag. I backed up to the window. A very attentive and incredibly attractive female manager 😍 came to the window and asked how she may be of service. I explained that there was no cream put in my bag for the coffee that I had ordered. She smiled, apologized and handed a small paper bag with some cream and a stir stick. She was very pleasant and even gave me a coupon for my next visit. I drove away with a huge smile on my face looking forward to the next time I visit this location. I got to work, opened my coffee cup to find that there was cream in my coffee. I took a sip 😋 it was the right amount. So, the young male had already prepared my coffee which is why there was none in the bag. I hope he gets kudos for providing great service. Also, that foxy manager deserves to get kudos for handling the situation so professionally. By the way, the breakfast burger was very good as well as the coffee. You guys made...

ITS ALMOST 11:00 PM NOW OK IM MAD RIGHT NOW I WAS ON MY HOME FROM WORK ,I WORK IN ANAHEIM LIVE IN RANCHO CUCAMONGA LONG COMMUTE LEAVE HOME AT 530 AM THEN AFTER MY SECOND JOB DECIDED TO GET SOME CARLS JR I ORDERED A FAMOUS STAR COMBO NO ONIONS AND 2 SPICY CHICKEN SANDWICHES PLAIN THIS ONTARIO LOCATION IS ON MY WAY HOME WELL I GET HOME TAKE A BITE OF MY FAMOUS STAR AND REALIZED THERE WAS NO MEAT OMG I COULDNT BELEIVE IT I WAS SO MAD I TRIED CALLING JUST WOULD RING BUSY SIGNAL THEN IT WOULD HANG UP AT THIS TIME AS I WAS TRYING TO CALL I GET MY KEYS PUT THE BURGER IN THE BAG AND I DROVE BACK I WENT TI THE DRIVE THREW ORDERED THE HAMBURGER AGAIN AND HAD TO WAIT SINCE THERE WAS A LINE FINALLY MY TURN I TOLD HIM TO CHECK MY RECEIPT THEN I TOLD HIM THAT I GOT MY HAMBURGER WITH NO MEAT, HE SAID HIS NAME WAS RICARDO ( WHO KNOWS IF THATS HIS REALLY NAME )HE WAS LIKE “OK HE WAS RUDE I TOLD HIM I HAD A LONG DAY SHOULD CHECK THERE ORDERS HE WAS A JERK HE STARTED BEING RUDE TO LIKE IT WAS MY FAULT IM NOT THE TYPE OF PERSON TO GET LIKE THIS BUT HE DIDNT EVEN APOLOGIZE IM GOING TO CALL THE MANAGER TOMORROW HE SAUD HER NAME WAS ARACELI AND THE CORPORATE OFFICE HE SHOULDNT EVEN BE WORKING WITH PEOPLE IF HE DOESNT KNOW HOW TO ACT HE JUST WALKED AWAY, DONT GO TO THIS LOCATION IF YOU DO CHECK YOUR ORDER BEFORE...