Do you ever have that one place that you typically visit when you're in the neighbourhood and everything is typically great until it's not? You know, you experience that one thing that makes you never return. This last visit describes just that. Let me explain.
We've visit the Mestiza Coffeehouse on Euclid and always without issue. Recently, we decided to stop in again. It was a normal visit, ordered and sat down. I happened to glance over at the receipt as I settled in (I've never got a receipt here, I said 'yes' to the question of 'do you want a receipt' out of habit since most places just usually give you one). I noticed a charge underneath the 2 coffees we ordered that was $1.25. I picked up the receipt to get a closer look and saw a separate line for the alternative milk that we chose. You read that right; $1.25 for a mere splash of alternative milk. I won't get started on the whole issue that others have churned up recently in media with some of the major companies charging customers for alternative milk products and the argument that alternative milk shouldn't cost extra (I'm looking at you Starbucks...and there are plenty of others out there alongside them...I'm looking at you too), but this isn't just simply overcharging here anymore, no they're past that -- this is price gouging using alternative milk at its best.
We ordered the 2 small coffees, yes that's right, size SMALL and paid an additional $1.25 on top of what the coffee already costs for a literal splash of milk. Even if we ordered a larger size there is no reason a business like this (or any business for that matter) should be charging 1/4th of the price it costs for a half gallon just because a customer prefers an alternative milk! We picked up our order with bad tastes in our mouths with the intent to never return. Why didn't you check the menu for the alternative milk charge, you ask? We did. They don't list it -- it only says "additional charge". Clever, right? Everyone just pays for it and you just never know how much you're paying for it (out of sight, out of mind, right?). You probably thought how nice of them it was to not charge you for it when in reality you were charged for it you just didn't get the receipt and notice. They hope you wouldn't notice.
Due to this absolutely low, disgusting, dirty, dishonest and scummy practice of Mestiza Coffeehouse this was the singular thing that has made this business lose regular customers. I am actually embarrassed to even say that I paid $1.25 for alternative milk and more even sad that a company like this thinks it is okay to charge customers this -- and gets away with it! Times must be hard. Definitely do...
Read moreStepping into this coffee shop is like finding a hidden gem in the city. The first thing you’ll notice is how clean and tidy the space is, setting a welcoming tone right from the start. The customer service here is exceptional—staff members are consistently nice and friendly, making you feel right at home. The coffee is nothing short of phenomenal, crafted to perfection whether you prefer a classic brew or a more adventurous blend. Complementing the fantastic coffee are their delicious sweet treats, which are the perfect indulgence alongside your drink. One unique feature of this coffee shop is its selection of plants for sale, sourced from other vendors. You can easily scan and pay for any plant that catches your eye, adding a bit of greenery to your day. With plenty of space, this is also an ideal spot to settle in and work for a while. The atmosphere is conducive to productivity, with enough room to spread out and get comfortable. Overall, this coffee shop is a cute and cozy spot to grab some coffee, enjoy a treat, and perhaps even take home a new plant friend. It’s the perfect place to relax and...
Read moreI absolutely love this place! I recommend it to everyone. From the fresh food/pastry's to the coffee, and vibe you get the minute you step foot in here! The only thing I have the hardest time understanding is with this being a coffee shop they open so late in the morning. It would be my go to spot before work everyday, so instead im giving my money to starbucks. Also when i have gone in the morning when they open they are still making a lot of their food so it's not available to buy. So i try to go on the weekends around 9-10am. Last i wish they didn't close so early. It would be a nice spot to stop by and buy coffee, pastry's, meet up with a friend for food and coffee or even buy a cake or pastry's for a night event, but they're already closed by the time im out of work. I don't know the circumstances, or thought process for these hours but I feel there's a lot of lost opportunity here. Either way, if you ever get a chance to try this place DO NOT pass it up! Everything is fresh, coffee is on point, atmosphere is great, and you'll be supporting a local business! You...
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