Pho Island Restaurant — Restaurant in Ontario

I love Pho but the rude experience tonight made it my very last time at this local restaurant. I walked in the girdt late 20s inquired whether call in or not, I proceeded to say no and ask for a menu. She pointed, gesture for my to move out of the way, and quickly greeted the next person before I got a chance to move.

Once I figured out what I was to orderI attempted to request my order, I was shut don't saying the Caucasian lady the was bwhind me came 1st which did not occur. She dismissed me and move on to her. I stated that was not the case and she debuted with me. The Caucasian lady stated I could go ahead, but that was not the point. I told her to proceed with her since she deemed her order more important than mine.

An older asian gentlemen came from behind the counter to personally take my order (those stars are only b/c of him). Once my order was taking, he gave my order to the rude front order taker.

Once she was done taking the Caucasian ladies order, she politely looked around before coming in a conclusion that she has to have me pay for my order. She proceeded to talk to me as if she did nothing f** wrong and I just left. It's amazing how racism is still alive in this...

Worst experience!! As I soon as we walked through the door, a lady says Togo only and do you know what you want to order? Rushed us to order.. I paid for my order with apple wallet with my debit card. Lady claimed the payment didn’t go through because she was moving too fast ringing up multiple people at one time! Payment deducted for $34.29 and was approved. Lady claimed she couldn’t find the payment on the expense report, so I called Wells Fargo right there. Wells Fargo told her the payment was processed and taken from my account. She argued with them and asked for them to refund me and the man at wells Fargo said no, merchant is responsible for refunds. All and all she asked me to send the money through Zelle and if the first payment cleared, to come back and they would refund me. They still charged me for $34.29 and we left with no food. I will not be back. A claim with my bank also has been filed. How they handled the situation and made me feel, feels as if they were being prejudiced and I refuse to patronize a company with poor moral and...

Came here for dinner a few weeks back. I had order the combination pho, if I’m not mistaken it’s a small size or it could just be one size. Pho is good, plenty of meat, good broth and it has a solid flavor. It’s not the best pho I’ve ever had in my life, but it’s good none the less. When you don’t have to add any soy sauce or fish sauce then it’s a solid soup in my opinion. I had also ordered the egg rolls as well, with how skinny they are; they looked more like lumpia’s to me. Flavor wise they were okay in my opinion. If you’re coming by with other people it’s much cheaper to order the bigger portion of egg rolls compared to the two piece I had ordered. Customer service is good, the folks working here are friendly and the food came out pretty fast. It was slow as well, but with pho it should be coming out pretty quick. Overall my dinner that evening was pretty good, I would come back here...