
Hi guys, I want to share my experience because I donāt want anyone else to be in my situation. I am suffering from alopecia and recently lost all my hair. So I decided to start experimenting with wigs therefore I came here. The first time i cam for an installation (with an appointment) the owner (Shawnquies) was 2 hours late. I was so frustrated and upset but I needed a wig and she kept telling me āit will be worth the wait. Trust the process.ā At the time, I thought it looked great (little did I know) and ended up buying 2 wigs and spent a little over 1k. So, since I liked the service I booked her again 2 weeks ago for another installation. This time for my wedding. I had confirmed with her 2 weeks ago and last week. I even texted her the day of an hour before the appointment. She was not There. Turns out she was at a funeral and didnāt bother to call/text. I understand life happens but at least have the respect to let me know so I can go ahead and find someone else. If this was a normal circumstance, I wouldnāt care BUT itās for my wedding. Iām sure, the funeral was planned days in advance and she had a notice. I just think the owner doesnāt care about her customers. With that said, thankfully I found a gal that helped me out and my hair looks fabulous. Quite frankly, it looks way better than this place. Highly recommend to go to Xtraordinary Hair in Riverside. Paula (the owner) is absolutely fabulous and so heartwarming. She made me feel so special and welcomed. Sheās a perfectionist and honestly, didnāt let me leave her store until she was satisfied with her job. And the best part, SHE CARES ABOUT HER CUSTOMERS!!!! If you want to see pics of her magnificent job, check out her reviews. I will be leaving her a...
Ā Ā Ā Read moreThis is the ABSOLUTE BEST BEAUTY SUPPLY! Hair quality is the BEST! No matting, bleached knots & good selection. I made a mistake and the owner Shawnqies went ABOVE & BEYOUND to fix MY mistake!!! She was so compassionate and understanding. Thank you so much. They know what they are doing. I only give reviews if I had a horrible experience or exceptional service. Iāve spent years hopping from store to store because no one met my needs and expectations. Other places have hair that matts or cheap quality. This is the ONLY...
Ā Ā Ā Read moreI absolutely love this shop. My mother in law was suffering severe hair loss between alopecia and battling COVID. The ladies in the shop helped my mother in law feel so comfortable and helped find her a wig so that she could feel confident again. My mother in law can be very sensitive to the quality of hair and the cap so we were very happy to see that the wig did not shed, tangle or cause any itchiness. Extremely happy...
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