Del Taco — Restaurant in Orange

Update!!! They reached out to me as you can see below I commented on their website about this experience and they did nothing. This means they only respond so people will think that they care about their customers but they really don't. So when you read this and think well Del Taco reached out I bet they tried to make it right wrong! They only do that to show their responsiveness here but when you complain on their website they do nothing with that information. So again I say Terrible and Del Taco you should be ashamed that you try to fake your concern for your horrible customer service and food................Terrible terrible terrible it's sad what a restaurant will do to save a buck. Del Taco used to mean value but this is sad I ordered 3 chicken tender tacos and these were fresh.....two weeks ago. These were dried out so bad the chicken was practically sawdust. I was able to break the chicken with little effort. It's like why even try just close your doors and do this...

We live in AZ but I'm originally from Southern California. I told my wife that Del Taco is outstanding in California and pretty sub-par in Arizona. We have been to a few local(AZ) Del Taco locations and received the same low quality experience. We were returning from a trip to Southern California and decided to stop at this Del Taco location in Orange so she could see the difference. This location seems to be an older one. It's pretty small but that's fine. It wasn't busy when we were there. I've been to this location before but it's been quite a few years. We both ordered the Epic Steak Guacamole Burrito combo. These were EXCELLENT! It was a lot of food as well. My wife couldn't finish it and passed the rest of her meal to me. I couldn't finish it either! We were very happy with the quality and price and would definitely return. AZ Del Taco locations need to step up their game to get to this kind of food...

I got my order to go, and there was no line and my order took for ever. The person who I believe was the manager was more concerned on getting more orders out faster for her family who was inside eating that the orders from other people. Her family was already eating when while waiting for my order she told the other ladies to make more food for her family than getting my order out. It took them more than 20 minutes to get my order ready. When I finally got my order and I got home, The Iced tea I got from the fountain, tasted like water. I got 2 soft tacos and they had a funky smell. I got 2 hard shell tacos and they were mostly lettuce no meat. The first fries I got I grabbed one to eat it and they were cold and soggy, I asked if they could make me a fresh batch and they were under cook and that also took more time. Never eating at...