When I called them and asked them about their gluten-free crust they he said no worries. We have at least 10 of them in the freezer. When I told them that we were coming with a large group, he said don't worry, there's two areas you can reserve for a large group, When I forgot to call back and make a reservation and we actually showed up and there were close to 40 of us. They called in two extra workers who must have lived very close because we had about 30 different orders and they filled them all within 45 minutes and not all the orders were made right at once they trickled in. The staff there went out of their way to make our celebration a happy and stress-free one. We told them that we needed to be somewhere else by 7:00 and they made sure that we were all cashed out and ready to go by 6:30. The other thing that was quite extraordinary is that I called and ordered a few pizzas about a half an hour before our arrival time because I didn't know how many people were going to be there and I knew there would be some hungry people so when I got there they asked if I wanted to just leave my tab open because I wasn't sure if I was going to be ordering anything else and I actually did order a few other things and paid before I left. The other thing that was amazing about Abby's legendary pizza was that they accidentally burned my gluten-free pizza. When I showed them that they had burnt my pizza, they quickly made it right. We will definitely...
Read moreI recommend the White City Abby's, they went above and beyond for my event. I called them pretty much last minute and explained to them that I couldn't find catering for a special party I was throwing and could they please put extra care into making my order as I wanted this event to be perfect. Grace (the assistant manager) was very kind and thorough and even helped me pick out what pizzas were the most popular and how to include gluten free options as well. She didn't rush me on the phone and made sure that everything was perfect. About 10 min after hanging up with her I received a call back asking the name of the person the party was being thrown for, Grace and her staff wanted to do something extra nice for that person (of their own accord) to help make their experience special. My order arrived correctly and promptly along with a kind treat they had prepared and a paper they had all signed. I felt like my event mattered to them and they took my concerns for extra care very seriously. I wouldn't hesitate to order from them again, they were a pleasure to work with,...
Read moreThey were recommended to use at the hotel that we stayed at one night in a different city. So we went by and their hours posted on their site and door showed closi g at 10pm. We walked in at 9:07 and were told that they were closed. "But your hours posted show 10." "Oh, that is our Summer hours, you can come tomorrow. " But si ce we were told they were so good, we had to try them before we left Oregon. They are a local chain and in multiple cities throughout Oregon. Our next try was at the location near the airport in Medford, and they notified us that they were about to have a very large private party and would not be able to seat us, but we could order to go. OR, you might be able to go to the one in White City five minutes down the road. We opted for White City. We did a custom order pizza, and it was wonderful. Service could have been better. Employees were doing stuff on their phones, and we stood there a little bit before we were acknowledged. But once we got our order, we'll it was worth the wait. It...
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