Foods good service is good. always nice and fresh. Prices are very reasonable. However the last several weeks going through the drive-thru be very very careful there is a utility cover that is round in the Drive-Thru how about 20 ft or so before the drive-thru window that is missing and completely gone my right side of my vehicle slammed down in that hole because the cover was off. I could not believe how about 2 weeks later going through the drive-thru and it was still off the cover I do not understand that can cause serious injury to a vehicle or a person ??? To have that missing for several weeks is beyond my understanding .. this is a very serious issue that has not been addressed. They should have to pay for my vehicle because something...
Read moreThe food has gone down hill. Not always crews fault. They are expected to make sandwiches ahead of time and put in warmer. This is the worst thing. I've had cold food come out of these warmers. They're not hot enough! Food warmers need to be REMOVED. Sandwiches need to be discarded if not sold in short period of time. Last time a fish sandwich....undercooked. Had liquid batter still on inside... But left too long in warmer over cooked outside so hard it couldn't be chewed. Sad place. But not the only sad Rallys. Muncie indiana, same thing. Rallys used to be a good place when they made fresh food.
3 days ago October 16th, 2021
New crew adding tip jar? Does corporate know what they are up to? Who's brainfart is this? You generally don't tip at fast...
Read moreWould not recommend this location. They love picking & choosing who they'll let order & who they're going to turn away. 🤦 went there twice & each time we did, we were told we HAD to cancel our SIMPLE DoorDash order bc they were closing early when it wasn't even midnight yet & then allowed the next car to order with NO ISSUES, turned the next 3 cars away & then allowed yet 2 other people to order with no issues & then turned away another customer after them. If you're short staffed & need to close early, then that's perfectly fine, we get that BUT don't sit there & tell us you're not going to serve us and take the next person's order with no issues & like we said, just pick & choose who you're going to serve. EVERYONE should've been turned away if...
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