Brenda’s Cake — Restaurant in Orlando

Hello I so proud for Brenda’s Cakes I take the class 4 years ago and at this time no one telling me the cakes is not good that mean is a delicious cakes and goods teachers for years,another thing I want to tell to Ms Ashly because God said the things your call by the name In this state people learning deferents language did you only speaking English only is time for you go to school and learning Spanish language because not everyone understand English but the good thing I tell you this people in there working so hard in English or Spanish maybe that they you fine only a hard worker speaking only Spanish that not mean they don’t give good attention is because you don’t speaking Spanish by more patient and polite,and I don’t said that because I speak Spanish because I born here and American to . Thanks...

I was really excited to try this bakery since they specialize in Puerto Rican cakes. Unfortunately, the cake itself was a letdown for me. For $50, I was hoping for something moist and flavorful (which is what these types of cakes normally are), but instead it was quite dry and surprisingly unsweetened, with the taste of Crisco shortening coming through in the frosting more than anything else.

That said, the customer service was wonderful. The attendant was super nice, welcoming, and eager to help which I truly appreciated. The presentation of the cake was also beautiful with lovely details and care put into the look.

Overall, great service and presentation, but the actual cake fell short of expectations, especially...

I was looking forward to come to the store since I watched her online and she seems so nice and professional. I called in advance because I live an hour and a half away. When I get here the attendant was extremely rude. Not professional at all or have any customer service skills whatsoever. Telling me if I want to order a cake I have to go to Kissimmee. Hello! I live close to Jacksonville. Then she proceed tell me its not possible to order the cake because its in fondant and its a picture that I have. She didn't even saw the picture. How about to try to assist. Give me options. I explained all that over the phone. VERY...