Chewy Boba Company — Restaurant in Orlando

The worst. Came here 5-6 times on fridays to get boba for my kids on special days after their martial arts classes nearby. Came in today 3/3/22 after ordering three Thai iced tea boba drinks…when I arrived was told the boba company had no boba, burnt it all by accident. I say ok where is my iced teas, they say we didn’t make it cuz no boba. I say ok give me refund. They say we don’t know how to do that because online order where you already paid. Then as if not bad enough, multiple people start giving me attitude when I ask basic questions like how the heck do you still accept orders and payment but don’t even prepare anything!!!??!!? Told me they would refund order, never did, currently fighting with online service…kept me waiting while late to pick up kids now and meanwhile in the back I can literally hear them saying, well it’s an online order make them go complain to that service. 😩 cmon bro, I’m standing right here, WORST attitude and customers service I have ever seen when it was not my fault at all AND despite coming here multiple times and leaving great reviews. So angry I could not believe it. Will NEVER be back, so sad, please don’t order online these clowns will gladly accept money and have nothing for you when you arrive. Didn’t offer anything else, didn’t try to make situation right, instead made me feel like I was the butt for even asking how I get my money back, never mind my time and patience on a Friday night. Now late night still receiving texts saying order is being prepared, believe they’re now making false order charges on my credit card because I complained and left. No one there even knew what to do, they had a “ manager “ on the phone …who the heck runs a business where no one there even knows how to process a refund when you f it up!!?!!? Or even worse who allows employees to continue to harass and charge a customer who had been amazing until now!!?!!? Would give negative stars if possible, the attitude from the staff was shocking, like I was the bad guy for even ordering from them....

Great-tasting boba tea and gourmet macarons…what more can you ask for? Chewy Boba Company should definitely be on your radar! It feels like this is one of the original boba shops in Orlando; despite this, it’s super nice inside, and they have a lot of great options! We got the Okinawa milk tea with sea salt foam (no cheese foam which I thought was a bit odd, but the sea salt foam was still good) and the Thai milk tea. The Okinawa milk tea was a good, classic milk tea with a bit of a coconut hint to it, and the Thai milk tea was exactly what a Thai tea should taste like, when you picture one.

They have an amazing selection of macarons too! And mochi and other stuff! You should highly consider getting some macarons as well…I mean earl grey, blackberry violet, lychee rose, and lavender?! Are you kidding me - they’re such good flavors! We got a half-dozen and will get more next time we visit. All in all, a really nice shop, friendly service, and a good amount of parking behind the building in the parking lot just south of...

Its not the worst, but definitely not the best either. To be completely honest its more of a “hit or miss” depending on who’s working there. The hype-beast owner who used to run the show made the best boba drinks and knew just how much “less-sweet” is and always nailed it whenever we came there. But other employs sometimes made it either tasteless by adding much less sugar/flavor or even sometimes keeping too much. Really wish they had a chart that allowed you to choose “20% sweet or 50% sweet” for example, to be more consistent. That would allow the employees to follow precise recipes and measurements and the customers to find their perfect taste. Regarding the food, it was good the last time I had one of their bowls and they have a rewards card for you to accumulate points towards a free drink. Overall decent place, but don’t expect to...