Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Oro Valley

This place is ridiculous. They have a sign at one end of the counter that says Online Order Pickup with an arrow pointing down so when I arrived, that is where I stood because I had a pre-paid, online order. They were very busy so I wasn't too concerned when no one immediately acknowledged me or helped me. After about 10 minutes of them ignoring me, continuing to make pizzas and several people walking in that had ordered online but still needed to pay were waited on I finally walked over to the register and had to wait, behind people who needed to pay, to pick up my order, that had already been paid for.

If you dont want people who have pre-paid to wait under that sign that says ONLINE ORDER PICK UP HERE move the sign or remove it. And here is another tip, greet people who walk into your establishment. To top off the situation, our pizzas weren't even wrapped completely. They were half hanging out of the plastic wrap.

There are several Papa Murphy's in the area who don't seem to have the same issues that this one does and we will be using those locations...

I will start by saying this is the first time I have been to a Papa Murphy's. I have never tried it, but had always wanted to. Tonight was the night. I arrived at this location and there was one customer finishing getting their pizza. I was with my wife and 2 young children. We walked in and were not greeted at all. Ok, not a big deal. I will give them the benefit of the doubt. Both my wife and I stood there, looking up at the menu for about 2-3 minutes with NOTHING said to us at all. In fact, the 2 employees were chatting about making salsa or something while we stood there very awkwardly. I made eye contact with both employees and they both said nothing at all to us. This is unacceptable. We left.

We drove to another Papa Murphy's and the minute we walked in the door (even though there were 2-3 customers) we got a "Hello" from both employees. I don't need a whole lot, but that goes a long way. We ordered our pizzas and I am happy to say they are very good.

We just won't EVER go back to this...

This review is specifically for the Oro Valley store on La Canada. The manager, Lisa is delightful and her location of all the Papa Murphy's I have been to is so much nicer in a number of ways;

1. Friendliness, 2) Cleanliness, 3) Lisa prepares the best PM Pizza we have ever had, as she does not skimp on the ingredients like so many other PM's do that we have been to. Where we use to live if we ordered pepperoni on a pizza we would always have to pay for extra, but not here in Lisa's store. She also personally trains her employees to make them to her standard as well. Fortunately for us Lisa's store is the closest to where we live but if it wasn't we would drive the distance! Sincerely, Garry & Mindy in...