I was surprised how little attention was placed on customer service. Our server, Edgardo, didn’t come by to give us water refills and didn’t really seem to pay much attention to his tables. Upon receiving our check, we waited 20 minutes for our card to be taken. I ended up having to leave my table to find Edgardo and I asked him, “would I be able to leave my payment with you?” To which he responded, “Yeah, give it to your server.”
It wasn’t until I just stood there a bit confused that he realized that he was my server and took my card. I was shocked he had tried to dismiss me when I asked for his help.
Overall, not worth the visit. I highly recommend trying another place.
Food off the menu was decent. The buffet looked like something you would find at a...
Read moreAs much as I loved everything about El Conquistador, this place was a joke. We we're actually laughing about how terrible it was. When we sat down, two waiters somewhat argued about who was going to take the table and who was going to go on break. I felt like a bother, just trying to get breakfast. The food was no more exciting than any other pretty standard hotel breakfast buffet, except quite expensive. We chose to opt out of the buffet and order from the menu. The food all came out cold. The bloody Mary had zero garnishing and was bland. The oatmeal was soupy, cold and brown sugar was not even offered. It had to...
Read moreGreat value, $24 for adults all you can eat buffet ($12 for kids). It has a made-to-order omelette bar, all kinds of great options including pozole. Yogurt parfait and berry station, even had w custom juices (a green one and orange/cantaloupe one). Honestly a lot better than I would have expected. Our server was awesome about being mindful of budget and told us some hacks on the menu. We felt like family, excellent dining experience! Gino took great care of us…...
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