Mr. Hero — Restaurant in Orwell

My wife and I have been eating Mr. Hero since she introduced me to them back in the 1980's. I have always loved eating a hot buttered cheesesteak or my favorite, the Romanburger. We went to the Orwell, OH location this past week and they make the hero's the way they should be made. They were fresh, cooked to perfection and the staff there is very friendly and efficient. They have a very clean dine in facility. We will continue visiting and eating Mr. Hero at the Orwell location. If you have never tried Mr. Hero, get to the Orwell location and get...

There menu wasn't complete there was only 8-16.when I asked for what else was on the menu he diden't know. The cook rudely said in a low tone "why not order online". Because I am here having a experience. The employee in the picture took a order and walked away for 5 minutes I sat down and he took the next customer as soon as they walked in.I give it two stars due to the lack of menu (who knows why) and employees actions. and the amount of time it took to get the food (I was the last) out of three. Probably won't...

I am disappointed with my order received from this store. I made it very clear how I wanted my sandwich and the cook made it the regular way. I called & was told to bring the sandwich back & they would replace it. Anyone know why I would use 25 minutes worth of gas to get a replacement sandwich. The attitude of the gentleman that I spoke to was rude & acted as if it was no big deal. I ended up throwing the sandwich away. Thank you for...