I waited for 35 minutes in line at the drive thru and still hadn’t been served when I, and the cars behind me left, also without having been served either. I couldn’t even get out of line to drive off, since the drive thru lane is so narrow, so all cars in line were all stuck, without ever getting served. At one point, after 25 minutes of waiting, I left my car sitting to go inside to ask the girls working to at least ask the people waiting ahead of me to pull over and wait until their food was ready, so I could at least leave, and get on with my day. Then, 5 minutes later, a young lady who was working came outside and very rudely told me the computer system was down, went back inside, and I continued having to wait another 10 minutes, until the car ahead of me moved out of the way enough, so I that myself and the person behind me could drive off. All in all, I waited for 35 minutes with nothing to show for it. It was strange that there wasn’t a manager working to help move things along either. Maybe someone called out of work, or maybe it’s just not a very well run place, but that’s my second time having to wait that long there so I won’t be going back. There was one sweet young lady working inside who was very nice, but that’s all that can be said...
Read moreJust went through the drive thru at the West Ossipee location and we were throughly disappointed. First, there was a line that we sat in for 15min and it was not even that long so not sure why it took forever. Second, when we got to the window the barista was not welcoming. Third, they were out of what we ordered, rush. Then I settled on ordering my second choice option, a coffee, and it was not made correctly. As people who visit Aroma Joes regularly at the Rochester locations we were highly dissatisfied...
Read moreWent there at about 11 today and the people were very friendly, frojoe was good. So I decided to go back, waited for 15 minutes with one car infront of me (who ordered 2 coffees). I work in fast food as well so I know some of the struggles but by the time the got to us, the person was rude and didnt even say hello. I got my coffee, and took a huge sip of granulated sugar and coffee grounds. Gave it a stir tried it again, my mouth was filled with coffee grounds again....
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