This happened to a woman’s son in ottumwa, Iowa today June 21, 2018. I will never be going back. “Today my son cale who has autism went to Burger King in Ottumwa with his care giver he has been doing this for over 2 years but today the owner was there cale was talking and singing having a good time he gets loud when doing this. The owner didn't like it walked over and told the care giver to get him quiet or leave she explained Cale has autism and its hard to tell him to be quiet. Then the owner said well you have to leave and please don't bring him back. I know Cale is different but he isn't stupid he was very upset getting up with his food and leaving. Cale loves Burger King how do I explain he can't go back. Cale's care taker then calls to complain to corporate they have the owner call her instead of being nice or saying he can come back the owner says its his store he can do what he wants and have who he wants in there. What the hell is this world coming too isn't that just wrong to treat someone badly because they are different. I am wanting to cry but right now so mad I can't. I have also put a complaint into corporate but I know it won't to any good. i just feel someone step on my son today pushed on him and I want to push back. Being the mom I am I just want to fight for him no one treats Cale bad and gets...
Read moreHadn't come back for over a month then I finally decided to start coming again to give them another chance. I Don't know what inadequacies in this shift leads personal life he must have to feel like he needs to actively provoke people by chasing them down just to try to talk down to them with cute remarks, but it's unappreciated and highly unfit behavior for someone who's supposed to set an example for customer service.I take it most people just ignore it, however it just shows how little this particular shift lead actually cares when it comes to their interactions with customers. Like it's really sad when you weren't even a part of taking my order to feel the need to chase after me, and attempt belittling a guy as he's headed to his car and then lock the door and hide away. Didn't even eat what i ordered for concern with it being tampered with. Especially after he'd been warned and corrected by another manager last time. It's called respect for your customers and it's clearly not a value this branch holds in high esteem, but I suggest something be changed....
Read moreThere were 3 of us decided to eat burger king about 8:30pm and went inside to sit down and eat. The cashier was friendly, prices could be better but not bad, and as we waited for our food got our drinks. The drinks were fine. The number 4 meal, the spicy chicken meal, and the number 9 was ordered. We sat down to eat and on the number 4 the bacon was more than crispy and the grease was loaded on it, the spicy chicken had way too much spice with sauce all over not just in the sandwich and grease you could see as well, all 3 orders of fries were loaded with salt. You'd be lucky to eat half your fries without a mouth full of salt. The number 9 sandwhich wasnt bad, but gad quite a bit of lettuce on it. By the way Burger King nobody appreciates being stuck on the toilet every 5 minutes for the rest of the night and into the next day from all the grease(2OUT OF 3 PEOPLE)! Hopefully this is taken into consideration so the next family that walks in to sit down and eat doesn't have...
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