I took my kids to Nekter to get a smoothie. We were the only ones in the store and we saw no less than 5 young girls working. We ordered 4 smoothies, paid and then said we were going to go next door to get a cookie while they make them. When we came back 5 minutes later, someone came to the register to take our order. I said we already ordered and she said oh and went to the back. They then began making our smoothies, and after 5 minutes or so they brought 2 out and placed them on the counter. I told her we ordered 4 smoothies and she returned to the back to make 2 more. While we were waiting 2 more orders were taken, one being a friend of the workers. The friend ordered 2 smoothies, and they were made and completed within a couple of minutes, while we continued to wait for our remaining smoothies. I had to get someone's attention from the back to ask what the problem was. Then, another girl came out and said they made the smoothies but they weren't big enough so they had to keep making them. I was very disappointed in the work ethic of the 5 girls working there. If there had been a line of people ordering smoothies it would have taken them forever to make them. All 5 girls stayed in the back unless someone new came in to order. We only saw 1 blender being used at a time. All in all we waited 20 minutes for...
Read moreBaylee – If you're going to employ teenagers, they need to understand that rudeness is entirely contrary to excellent customer service. As a mother of three grown daughters, I have zero tolerance for disrespect. It's unacceptable to be both angry and incorrect.
I choose to frequent this location because it's convenient for me, and I shouldn't have to drive further just because Emma—who represents true exceptional customer service, kindness, and attentive listening—might not be there. I expect my orders to be accurate and fairly charged, rather than left to the whims of the staff.
I visit this establishment 3-4 times a week and consistently order the SAME thing, the Acai Mango Bowl. It’s frustrating to suddenly encounter such inconsistency!
Emma, you get 10 stars and my deepest and most...
Read moreI tried the PB&J smoothie at Nékter Juice Bar and really liked it. The flavor was smooth and balanced — you could taste the peanut butter and fruit without it being too sweet. It felt fresh and not fake junk ingredients and actually a ingredients you can read, which I appreciated.
The atmosphere inside was nice and relaxed, and everything looked clean and well-kept. The staff were friendly and welcoming, and my order was ready in less than five minutes, which is always a plus.
Overall, I had a great experience and I’ll definitely be coming back to try more...
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