J’s is definitely my favorite soft serve ice cream & water ice place around. I can’t even eat Rita’s anymore because they’re awful compared to J’s. However, the older, larger lady who works there keeps me from coming. On more than one occasion, she has been exceptionally rude. It doesn’t matter if they are busy or completely empty. She will slam the window closed while you are speaking to her, speak condescendingly to you, roll her eyes at your order, heavily sigh & shake her head and cut you off in the middle of your sentence to ask a question you were in the process of already answering. She speaks to you as if you are beneath her & not worth her time. It’s unfortunate because I do love J’s & their prices, however I nor my husband, nor my minor siblings or my overly kind parents deserve to be spoken to or treated that way. And seeing the other reviews here, it doesn’t seem like J’s has any desire to fix the issue as this seems to be an issue for years now. It’s really a shame. Come for great ice cream and gelati’s, but prepare yourself to be treated...
   Read moreJ’s custard is proof that God loves us and wants us to be happy. I recently went to a family party where somebody brought Rita’s water ice. That person is now dead to me. I left the party immediately and drove my Corolla like it was Han Solo’s Millennium Falcon directly to J’s for my large root beer gelati with extra sprinkles. The kind woman in the window whipped that ish up so immaculate, she oughtta be on effin cake boss. Or ice cream boss. idfk. This place slays. I used to be in shape, but after we get the kids to bed, I tell my wife I’m going to run a work errand and I slaughter a quart of their water ice in the parking lot behind the dumpster. The only negative I have to say about this place is that they won’t let me stand with my mouth open underneath the custard machine while my girl D-Pres hammers the throttle. Something about “health code standards” or something idk, I’m a little hard of hearing due to the J’s-inflicted...
   Read moreWe have decided to give this establishment a 3 star review based off of the rushed customer service and bland, mediocre cuisine but the water ice is affordable and tasty. The employee was rushing us as if the devil was hot on our heels. Continuously saying "is that it?!" After each order. I was disappointed that there were no vegan ice cream options as it is 2020 and most places have at least one option. The ice cream my friend ordered had ice chips in it and the mozzarella sticks they ordered was overfried and had no sauce. We were also given no ketchup for our fries and offered no napkins as well. We may give them a second chance in the future if improvements are made and would love to hear back from...
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