Taco Bell — Restaurant in Oxnard

Leaving this review seems so silly to me but I just had the funniest most ridiculous experience. I come here often and NEVER had an issue with getting an extra sauce packet. I ordered 2 Gordita Crunch's the man at the windows hands me my food and I see 2 sauce packets. Great but id like at least one more. So I kindly asked for another one he immediately in a rude manner says sorry no, only one per order. I thought he was joking.. I offered to pay for it at that point and he says no. So I said ok so I'll purchase a taco if it means I'll get more sauce and he says okay. I proceed to express how ridiculous it is that he is making me pay for a whole taco for just ONE sauce packet and he goes on to say '' I don't care what you think ''. At this point I am appalled at the way he is speaking to me so I ask for the manager he says he is the manager and I say okay what about your district manager and he says he is. LOL. At this point it isn't the sauce that upsets me it's the fact that this man's demeanor was extremely unpleasant and entitled. For someone who is suppose to ensure district-wide customer satisfaction, he failed and that was absolutely not the way to handle this situation, over ONE packet of sauce. Apparently he (GUILLERMO) and (JAVIER) are both district managers but neither seem to be worthy of the position if they cannot understand and or practice the importance of customer satisfaction after all it is an important element of business strategy. So, therefore I will never return to...

Even though is not authentic, they have some pretty good items on the menu and for $10.70 I can get a full meal that isnt just a plain burger. Fast food has gotten so tired and tasteless that people would rather flock to a taco truck even if it costs more. Why? Because the trucks offer tasty condiments like lemon and home made salsas while fast food charges for theirs.But what makes it really tiring is the back assword way the attendants act.. They dont understand that the money corporate spends to bring people in with advertising, and specials only does so much. Its up to the attendants to provide a pleasant experiance, that keeps the customers coming back. Unfortunately youngsters dont even know how to treat people respectfully and they can care less if a customer never comes back. So that owners investment gets wasted all because the employees dont understand why and what their jobs are. If you worked for me and treated a customer badly guess who would be kicking rocks.. If all customers leave whos gonna pay the bills, how do you get paid? Some people get it, others go through life trying to figure it out. Jus sayin...

EDIT: They have disgraced the double chalupa.

I ordered a double chalupa, I ordered 3 of them actually because I'm a huge fan of the chalupa so I thought hey, double is better.

WRONG! At least from this Taco Bell.

They forgot the memo that the double chalupa is supposed to be double. It was weaker than a single chalupa but conveniently more expensive.

[Old Review] What you're expecting from a Taco Bell is what you're going to get here. I went through the drive thru near lunch time and the wait wasn't long at all. I would say the biggest inconvenience is the location. It's not right off the street, you have to turn in from the main street and then you'll be on a smaller street before you then turn in again to get to Taco Bell.

The whole location isn't the biggest inconvenience. If you're determined to go to Taco Bell like I was, by all means it won't stop you but if you're just passing by it's easy to see Taco Bell and then be like "wait.. where do I...