American Deli — Restaurant in Ozark

I usually consult reviews before going to a new restaurant and this was no different. There was plenty of great reviews praising their food, but I definitely did not experience the same on my visit today. I should have known better when I pulled up and I was the only car in the parking lot other than the workers. When I came in it appeared like owners or family of the owners were arguing about business negotiations or something along those lines which was not the best of places to have such conversations. This is just my opinion because I'm a bit of a foodie and love me some good fried rice and chicken wings but this place severely disappointed on both. The fried rice was edible, but lackes flavor and was way too expensive for the amount of meat that is given. It is also overcompensated with a vegetable medley consisting of green beans, green peas, corn, and carrots. In addition, the wings are not crispy and are a bit on the soggy side and the sauces that they use nasty. The lemon pepper and the garlic parmesan are both not good and not even close to the same level as other restaurants such as Buffalo wild Wings. The drink from the soda machine was fine so at least one thing tasted good, but for $24 I got 10 wings and fried rice and I only ate three wings and about a quarter of my fried rice and threw the rest in the trash. I will not be coming back. We have a similar place in Georgia that is way better than American deli and was thinking that at least it would be close to what I've experienced there, but definitely not the case, not even in the same league. The help that works the front counter could also have been a little more personable. She was alone and had to do everything so I can understand why she was a bit abrupt and not the friendliest. if you're wanting chicken wings or fried rice I recommend...

First time online order for pick up - When I got there I said that i ordered online and was told my order wasn't there that it was in Eufaula becuase there system is messed up and sends people to that place. I gave them the name the order was placed under and they looked and said it wasn't there. I went back with the order on my phone and there my food was, sitting where it had been for 10 minutes. They opened the box for me to look at my food but I was so frustrated that I didn't even look at it. I got home and the first thing I noticed was the fries are actually larger than the wings. I didn't receive the correct sauce on the wings, I received ranch instead of blue cheese and I didn't receive an order of fries with my philly cheesesteak, which had a bun that was saturated and soggy with what seemed like butter. Needless to say I am a very unhappy first time customer. As you can see the wings are about the same width as...

I was soooo excited to learn that there would finally be an American Deli located near my area. I've visited this location on two separate occasions and was greatly disappointed both times. Collectively I've tried the wings, philly, gyro, and the rice and wasn't satisfied with any of them. I've been to several American Deli's in different locations and this particular Ozark, Al store's standards fall far below any of them. The flavoring and quality of every item I tried wasn't anything close to what it should have been. Having spoken to several other customers in the area this seems to be the opinion of most. I highly recommend additional training from team members of other locations to help get this store at least close to the expectations of American Deli customers. Thanks in advance for any alterations made to...