Sonic Drive-In — Restaurant in Ozark

Normally I don't complain when the order is wrong. However, today is different. My nephew and daughter wanted chili cheese fries and a chili cheese dog from here. My problem is simple I order three meals... A number 6 chili cheese dog with chili cheese fries and a sprite, a number 7 chili cheese Coney with chili cheese fries and a rootbeer, and a number 3 with tots and a cherry vanilla Dr. Pepper. Not a single order was right. We got a chili cheese dog with tots, a chili cheese Coney with chili cheese tots, a small order of fries and a Dr. Pepper. That was it no burger )number 3). Was told they will remake the order and apologized for the mess up and said will be right out with the remake. After an hour waiting I said screw it because I watched as they messed up multiple orders around us. I never got my burger the kids never got their chili cheese fries. It was pretty bad. Normally if it is just one thing and is not something that was with the kids order I don't worry but this was...

We got there had to move after 20 miles bites of waiting on a black screen and realized no one would respond after that we tried to order guy acted like he couldn’t hear us at all I knocked on the window nicely he said yes finally he did hear us but at a lot of stuff was broken I got my food it was wrong and they added peach when I asked for a strawberry limeade slush though I doubled checked with him because he said everything was messed up guess what I couldn’t drink my drinks no because I got strawberry limeade and peach and I’m allergic to peach so they could Have killed Me Tonight which isn’t fun at all thank God he messed up my order or I wouldn’t have look at my receipt twice but after sending my burger partially back I wasn’t gong to let them spit in my drink so I said everything fine except my drink I paid full price and drinks be off!!!! Never...

My family and I had Sonic for dinner tonight, we ordered 3 combo meals, paid around $25. Our burgers were decent and made as ordered (reason for 2 stars) but the fries were so old, hard, and disgusting that we could not stand to eat them. Such a huge waste of hard earned money. We basically paid $25 for 3 burgers and 3 fountain drinks because the fries went in the trash where they should have been in the first place. I've worked fast food and in customer service, so I'm understanding and not so quick to complain, but this was absolutely ridiculous. The fries had to have been several hours old to be that hard and disgusting. They were literally inedible. I wouldnt even allow my dog to have any for fear that she would break a tooth/teeth. I would have taken it all back if I had the time.

Ozark, Al...