Mazzetti's Bakery — Restaurant in Pacifica

We have love coming to this bakery as long as we have live in the Bay area, which is many year,we prefer to give our money as much as possible to mom and pop store instead of big corporations.. BUT ONE THING really caught me off guard this morning in our family visit to the bakery, we had a way different experience then usual a very disturbing one 5 white older gentlemen speaking about how Trump needs to round up all these immigrants and get rid of them this is the clean version of it plus other nasty comments I will not write on here but continued for 15mins we visited and even after we left.. I really hope this is not the kind of establishment who allows that kinda hate speech, because that's EXACTLY what that was, I was really disgusted with those comments from ur early morning customers around 630am.. Those older gentlemen seem like they had been there for while already acting as if they own the place they already finished whatever they purchased you can tell, why not leave and give other customers room to sit and enjoy there treats instead of just ALLOWING them to sit around there because they feel like they have the right to be there spitting out hate speech as if their entitled to speak in that manner in front of families, they can take it out to the streets which is their right to freedom of speech or keep in their homes, but that kind speech doesn't belong in family bakery where children and ppl from different races and backgrounds come to purchase ur delicious treats from all over the bay... We love ur bakery and hope the owners take this really serious because I will never step foot there again if I ever have that kinda experience again and neither should anyone that does not support that kind hate speech.. Those 5 older white men who were making those disgusting comments, this morning easily forget their ancestors were from somewhere else and they were immigrants as well, that's what this country is made of "IMMIGRANTS" maybe history book is what they need from Santa, so please train staff to first greet customers and be more courtesy not just stare and pretend they can't hear what these men were saying if u guys really care, let these ignorant people know to keep their political and hateful comments at least out of your establishment, our family actually NOT just our family for ALL the families of the BAY AREA would greatly...

Our experience with Mazzetti's Bakery for our wedding cake was wonderful. Communication with them through email was easy and efficient.

The cake sampling process, though costing a small fee, was definitely worth it. We were able to taste a variety of flavors and were impressed by the quality and taste of the cakes.

When it came to our actual wedding cake, Mazzetti's Bakery exceeded our expectations. They provided us with a wedding cake information packet with many different options to choose from for types of cake, tier sizes, flavors, fillings, frosting colors/accent colors, and many different designs to choose from. It even included example pictures of past weddings cakes, which were extremely helpful. You can tell the bakery is highly experienced and has been making wedding cakes for a long time. We emailed them our completed order form and described in detail how we wanted our cake to look/taste. We specified 2 different cake/filling types (one for each tier), design details, frosting colors, and buttercream flowers with 3 different accent colors. They were able to create the cake exactly as we described, and it turned out even better than we had imagined. On the day of the wedding, they delivered the cake within a two-hour time window that they provided, and it arrived on time and in perfect condition.

Overall, we were extremely happy with our experience with Mazzetti's Bakery and will definitely be returning to try more of their delicious baked goods...

I generally don't leave reviews, but I'm pretty upset about my visit today.

Hopefully the management will notice. One simple message for them: Customer. Service. Hire some passionate people to replace your minimum wage drones.

This place is currently full of teenagers that do not understand customer service or care about anyone that walks through the door.

I walked in, got in line, and watched two other people be helped. Then all the employees disappeared. After waiting several minutes one came out from the back, placed a tray in the fridge I was standing at, and returned to the back. Not a word. No "Someone will be out in a minute." No "Have you been helped?" Nothing. Then she did it again. I waiting another minute or two. I called the store. After several rings an employee came out from the back. When he asked if I had been helped, I plainly replied "Nope" pretty sure I heard him say "Why not?" under his breath. I asked about a cake in the case, he replied with only basic info. He also decided to tack on an additional $3 charge when ringing it up.

Oh, and the cake? Cute, but barely passable. Not at all worth the $16. I should have gone to Safeway. This used to be a great bakery, but they have fallen below the quality of product and service you can get from Safeway. What a huge disappointment.

I will...