Dairy Queen Grill & Chill — Restaurant in Paducah

SCAM ALERT: Today I went to this dairy Queen location in front of Noble Park in Paducah Kentucky and ordered five sausage biscuits.

The price of a sausage biscuit is around $1.50.

Beware when drive-thru says I'll have your total at the window, sounds harmless enough right but that gives them time to calculate how much money they'll put in their pocket after telling you a higher price and ringing it up as the regular price. The price should always appear visible to the drive-through worker unless you're using a coupon.

My total for five sausage biscuits around $1.50 each was almost $10 today. When I told the lady at drive-thru that the math did not add up she responded by saying that is what they were told to do, ring them up as a "twin box". I told her why would I pay $4 for a twin box when they're a $1.50 a piece....?

My question is how long have they been doing this to people in Paducah because if my math is correct it should easily be able to gain a few hundred before breakfast is over by adding up the difference between what it should cost and what they over charged you and it is also probably untraceable through the purchases on the register. Look I love dairy Queen but everybody is struggling right now that doesn't give you the right to take extra from people because they are in a hurry and do not realize what's happening to them. I have ate at this Dairy Queen for years and I will continue to but I will never stop making sure I get all my change and don't get ripped off until the economy balances out and some...

Let me start off by saying I get the Ultimate hashbrown platter w/ over easy eggs and soft bacon . There is a lady and I'm sorry I forgot her name but she always makes sure my order is top tier Thank U So Much. But on this day I went and ordered a #1 w/ no salt fries and coke no ice The young girl handed me my drink and closes the window I instantly hear ice n the drink when she came back to the window I said I asked for no ice and there is ice she said what did I give u I again said ice but it's cool just as long as my fries have no salt. I waited a few minutes then she brought my order and handed it to me and closed the window. I checked my order per usual and the fries wer room temperature so I blew the horn a couple of times then when she noticed I was still @ the window she came back I asked if the fries wer no salt she said yes I said well they're not fresh did yall not just cook them she said no they just didn't put salt on them So I pulled off. I called back to speak w/ a manager and the manager said they wer in the warmer but they didn't have salt on them the girl in the background who had handed me my food said If she wanted fresh fries she should have said that. I let the manager know that I could hear that smart remark and that I didn't know I had to ask for fresh food. I paid my money in full and received low quality service I told the manger that they need to do better and I hung up.. We as paying customers pay you all in full and we want full quality service and food!!.. Sincerely a slightly...

Love this place! The DQ`s in the south are way better than the ones further north. They are so generous with their proportions and it seems like the staff is so much friendlier! But for the first time I was a bit disappointed with the inside structure of the place. There was water dripping profusely from the ceiling. They had one register covered up to avoid it getting wet. The floor had water but they managed to to provide yellow caution floor signs to avoid customers to stepping on water. We knew it did not rain that dau or the day before. So my husband asked the young man behind the register why is water dripping from the ceiling. The employee stated the ac is acting up and it wont be fixed till Monday! We went on a Saturday. We were concerned about salmonella. And we thought that it was odd that it would take 2 days to fix a problem such as this in 2 days. It's a food business and it should of been handled immediately! Isnt there some place that works 24/7 in the area? That was taking a serious risk with customer safety of product. No need for corporate to contact me or comment. But I hope in the future, that if there is another problem such as this occurs, that the company spares no expense in correcting problem. I took a video of the water dripping from the ceiling. If corporate would like to see. Please then, you...