Christina the bartender is awful. She is not friendly and I have witnessed her belittle customers and also the waitresses on a few occasions. It takes forever to get service at tables so customers often need to go to the bar to get a drink but then Christina asks the customer if they are sitting at a table already, if the customer says yes, Christina advises the customer that the server will help them. Welllll the server hasn't been to our table in 10-15 mins so is the customer not allowed to get a new drink??? I understand drink orders should be placed with the server and not the bartender but it takes too long nearly every time I have been there. I've sat at the tables and at the bar and customers getting up from their table and going to bar to place orders happens allllll night long. Sooo, now between Christina's unfriendly attitude and the slow table service my friends and I for sure won't be going back. They need to either have an additional server on the floor or an additional bartender that only focuses on filling drink orders for the table customers to increase the efficiency of receiving drinks. There are too many alternatives in Palatine that have better table service and friendly bartenders. On a brighter note, the food is good and reasonably priced.