Thai Nana Restaurant — Restaurant in Palm Harbor

Worst restaurant experience of my entire life. Would give 0/0 stars. My friend and I arrive at the restaurant and we sit at a dirty table away from door, the waitress comes and cleans only HALF the table that we are sitting on. First red flag we we should’ve got up and left. In what world do we only clean 50% of something used by a human?? We work in a hospital, would they like us to clean 50% of a patient bed?? We were given only drinks we ordered, no silverware or Napkins, no water, no one to check in on us for over AN HOUR. We watched 3 tables, one a party of 5 all get served before us. When asking what happened, the waitress said she will check in the kitchen and she never came back. We asked the waiter again what happened, he said he would find out. The girl came back and said it will be ready soon, oh wait what happened?? Only then she admitted she FORGOT to give our ticket in. She promptly ran back inside and avoided contact with us since that point. So if we didn’t keep asking we would’ve never gotten any food. Again we reminded them only half the table was clean, nothing was done. As the food finally came out, all of our appetizers, entree, and soup all came out at ONCE And placed on the unclean side of the table. The appetizer came out ice cold, entrees came out lukewarm, and the soup and noodles forgotten, we had to ask again what happened to our orders. By the time we got to eat, all the food was cold, we felt very stressed and disrespected. All around us there were 7 tables left uncleaned with other parties’ leftover food. We asked four times for the manager, when she finally came out and We explained all our safety concerns, she didn’t care and did not offer to comp anything for such a horrible experience. I felt even more disrespected and in disbelief, this was the worst restaurant experience of my entire life, never had I been in such a dirty, uncaring environment. At the end the only good employee the have is the waiter Patrick who listened and understood my concerns, Until the manager came out and told him to stop speaking to me so he can clean tables by himself when there are three other employees standing around openly flirting with each other in front of customers. All of them including the manager send Patrick to talk to customers, and pretend not to speak English, but don’t offer him any ways to comp meals or give solutions to upset customers. They only want angry customers to just leave. Several tables were incredibly upset with service and got up and left. At the end we were only offered a $30 gift certificate for our trouble. When told this was unacceptable, the manager just walked away. Randomly, a kid would come out and pick up two dirty cups off tables and walk off. The cooks in the kitchen and Patrick are the only empathetic, hardworking employees. And what’s sad is the food was amazing that I would order from delivery UBEREATS; thinking the restaurant experience would be even better, I brought my friend for the first time. We were horrified. I feel sorry that the food of the cooks can’t be appreciated by customer due to the disrespect of the manager and the waitress. I feel sorry that the manager and waitress are uncaring about human safety violations and hygiene. DO NOT EAT HERE: you might be eating from 50% unclean plates and silverware. I cannot express how awful of a night we had and lack of empathy from someone supposedly in charge of the business. They don’t care about the sanitary environment that you eat in, guess what else they won’t care about. Your health is at risk. Horrible experience that affected me to my core because I work with patients and no one deserves their human rights to a clean environment violated like how the staff did to us. Do not support...

Oh my stars and banners. Where do I start. Lets try AMAZING, DELICIOUS, SPECTACULARLY YUMMY DISHES THAT LEAVE YOU HAPPILY SATISFIED YET NOW OVER STUFFED NO MATTER HOW MUCH YOU EAT!!

Okay, now to review how we came to the above shout out. We spotted them along the road. Theyre window says authentic Thai food. And since neither of us had had good Thai in so long we decided it was worth a stop to put the menu to the test. First glance of the listing, I wasnt sure as I spotted several typical dishes served at the Chinese chain restaurants. But they soon faded to the background as I found a few Thai dishes I wanted to get.

We settled down on the following: spider roll sushi, chicken pal sticks with bbq peanut sauce, crab Rangoon, salad with bbq peanut sauce, wonton soup, combo seafood frambre', and the duck ginger to which everything was shared straight off the dish. We even found ways to mingle some of the sauces to create some new flavor fun for the tongue. Such as dipping our chicken pal sticks in the cucumber salad instead of the peanut sauce. Yummmm....

The food came out very quickly, and we somehow inhaled the dishes almost as quickly. Nothing sat heavy in the stomach so even after eating considerable amounts of food, we shared two desserts: Thai custard and fried bananas. And while we left full, neither of us hurt from it. But it was really way more food than either of us would normally eat. I regret Nothing!! Lol

If you go, order whatever, but make sure you get the Duck Ginger too and share. It was so tender it literally melted on the tongue and the steamed veggies were just as tasty with treats of pineapple hiding in the pile.

Second best was the wonton soup. The broth had so much flavor alone it was worth it.

Third place was the Thai custard, I had a hard time sharing that one hahaha.

Its small, quite, and quaint and so worth stopping to share dinner with a...

We stopped in for Lunch, 3 ladies who ofen enjoy hood Thai food, 1- ordered red chicken curry it was bland, and curry too runny. 2- Ordered Fried rice with chicken, it was OK. They add tomatoes to fried rice and have never seen it done that before. 3. Myself I ordered my usual chicken panang curry, thai hot. Their complimentary spring rools were the worst I ever had, with some sugary syrup to dip in- again something I have never had in any other Thai restaurant. I must say I was so so disappointed as I was hungry and looking forward to enjoying my favorite Thai as I do keto and today was my cheat day. The chicken was dry, coconut milk panang curry sauce very watery and it tasted bitter and burned. After asking my friends to try it, they both agreed it tasted weird I requested the friend rice as I had already tried the red curry and it also was awful. I didn't like the fried rice at all, very bland and again they added tomato to it which doesn't keep the rice firm. Also their soup was awful, rice was way over cooked. We should of left when we noticed at 12.20 pm the place was empty and we also noticed a weird odor towards the back at the booth we sat at. We still left a 30% tip as we felt so bad for the server as it wasn't her fault. It was my worst experience ever dining out especially...