We have ordered from Jaru House in the past and LOVED it, but today, when I called to place an order, I was disappointed. One of the things we really enjoy from there is the Jaru Bowl. The menu on the Jaru House website and on Grubhub both list the Jaru Bowl as coming with 1 Chinese Entree, 1Sushi Entree & 1 Side, just as we have ordered it through Grubhub and received it in the past. When I tried to order it over the phone today, I was told that it does not contain a sushi entree, that to get all three, I would have to order a Jaru Combo J-3, which is $6.60 more. I was also told that the Jaru bowl never included a sushi entree and that I never received that order. When I pointed out that I was reading it directly from our previous Grubhub order and the Jaru House website, I was told they never filled that order and the website is wrong. When I persisted, the person on the phone asked a manager who also said I was wrong and refused to place the order as listed. I called with a $50+ order, that did not get placed, because Jaru House refused to honor the menu posted on their website. The same menu that was honored and filled through Grubhub in the past.
I can place the order through Grubhub with the options I have received before, but they add $1.00 per item, which is not cost effective when I pay no upcharge for pickup when I order direct. This is bad business. Even if the website and Grubhub are misrepresenting the menu, it should be honored until it...
Read moreTop three Chinese places between Palmdale and Lancaster. They don’t have as many options as a couple of other places but they do have good bbq pork that actually has flavor. Something that many other Chinese takeout places slip up on. They also have a ton of other options that other Chinese places don’t have. I got a friend of mine that lives in LA, hooked on this place to the point he always goes whenever he stops by to visit. The only thing I am personally missing from this place is Black Pepper Chicken. They have other things like stuffed animals and thrift type items they sell on the side on occasion. Delicious food for less than $11. 👌(two...
Read morewe go for the coconut shrimp. Normally we get a very generous helping of the coconut shrimp to order with orange chicken but tonight order seemed smaller and the shrimp themselves seem smaller as well. But overall either variety combination of Chinese food and Miss food and Chinese food the dreams are delicious but can sometimes all taste the same the premises are clean just a little crowded with the tables. Although available parking It 2 seems alone congested and shopping alternative shopping and businesses located nearby and same Plaza and...
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