Domino's Pizza — Restaurant in Palmer Township

If you’re looking for a place that takes forever just to get your order wrong, this is it. I’ve had Domino’s in other cities—and even other countries—and this location is by far the worst.

After working a long shift, I placed an order and drove to pick it up. When I arrived, John and his coworker were ignoring phone calls and loudly talking about random nonsense instead of helping customers. I waited over 30 minutes just to be told I’d need to wait another 20. Fine. But 40 minutes later, my food is finally ready—and they got one of my items completely wrong.

I told John that it wasn’t what I ordered, and he gave me a look like correcting it was a problem. When I asked him to just remove the item, he told me he’d have to take back all of my food just to refund that one item. So basically: pay for something I didn’t want or go hungry. I chose to give everything back and walk out.

If you’re thinking about getting Domino’s, drive to a different location—seriously. This place doesn’t care about customers, accuracy, or basic professionalism....

They're open until 12am or least they're supposed to be according to Google. Everytime I drive past the location on William Penn Highway after 9pm their sign reads open. Now when you call anytime between 9pm & 12am regardless the location the wait is long like 5 to 10 minutes. Whenever anybody decides to answer your call their automatic response on the other end, "WE'RE CLOSED" & then they hang up. Happened to me the last few times I tried to order food on nights after I got off work. A co-worker claims they had already ordered online delivery, their order never came & they got the same treatment when they called to confirm. I love Domino's food, but this treatment I've gotten the last few times...

Everything I try and call in an order for delivery, it's an issue. This is my 2nd time doing so l, since this is the only option for Dominos I have, and it's been an issue bothe times. 1st time I called they told me to hold on a minutes and I held on while they b/sed with each other l, then the 2nd time they got my address wrong and waited hours to get my pizza. Il never order from this place again as far as delivery. Customer service over the phone sucks!!!!!! I did go in to get pizza after the 1st time I called. I was frustrated with the call and hung up but my girls wanted Domino's so I just took them and going in was actually cool. So all in all, phone orders highly suck....