Subway — Restaurant in Palmyra

This place is a poor excuse for a "fast food" restaurant. The facility is in a wonderful spot with great foot traffic but the employees ruin the entire experience. Personally, subway is one of my favorite places to get food but I refuse to go here any longer after a couple bad experiences. To start off I was there a couple weeks ago during a lunch break and I run in and the only 2 employees working were outside hitting their vapes. As I walk in they look at me and say they will be in just give them a minute. This threw me off because when you see a customer coming in the first response would be to go in and take care of them, NOPE. I stood there for about 7 minutes while they stood outside and vaped and giggled. After they come in they take about 3 minutes to get their gloves on and just diddle around. While making my sandwich the (so called) supervisor just throws the condiments all over the place mixing all the veggies together that look like they have been sitting there for days. Today I went in and there were two people ahead of me, the (so called) supervisor was just standing there doing nothing and another kid was standing there doing nothing just looking out the window while a poor old man helps everyone in line. There are about 2 people in front of me and 2 people behind me at this point with just one person helping the customers. The facility itself needs to have someone higher up come in and see how things are running. I am not the type to leave a review unless necessary but it has come to the point where I am disgusted by the service and facility. The prices of subway have sky rocketed and it is absolutely obscure that a popular chain restaurant like subway would be okay with having employees who are this lazy and genuinely do not care. I usually go to the subway in Hummelstown and I have never had any issues, for now on I know never to attend the subway in Palmyra by Weis unless I want to be disgusted and lose my...

I just visited this Subway location 5/26 @ 9:50am-ish and had a terrible experience. There was only one employee working, and he seemed annoyed when we walked in, which I initially understood as it was early, and he might still be setting up. However, his attitude quickly worsened when another gentleman walked in with his small child. The employee aggressively slammed the mayonaise bottle onto the counter and complained about the lunch rush starting early.

His aggressive and annoyed demeanor prompted me to ask if there was anyone else working, to which he responded with hostility, asking why. I mentioned that he seemed very angry about having to help us. He admitted to being in a bad mood because he had worked the last seven days straight. When I asked for his name, he refused to provide it, even though his name tag said "Samantha she/her."

I told him it wasn’t our fault he had been overworked and that my child and I didn’t deserve such treatment. When I mentioned I would call to complain, he dismissively replied that no one would fire him because he was the only one working.

This was absolute horrid service, and I’m extremely disappointed. Such behavior is unacceptable, and no customer should have to deal with this level...

This Subway refuses to make any kind of sub with roast beef, unless they charge the price for a "#17" - i only ever got roast beef subs since i was a kid, and magically it's "not possible" to have a normal roast beef sub, without charging as if it were the doubled special... the lady and the guy behind the counter both didn't listen to the words coming out of my mouth, so I walked out. No one needs to be heckled over a simple, traditional sandwich that a chain sub store wants to charge you for another, bigger version, thatyou didn't ask for. This Subway, by Weis, in Palmyra, PA is a joke, just like the Subway one by Redners in Palmyra. No wonder they BOTH have such poor reviews!...