Burger Box — Restaurant in Pantego

I always felt, the best way to tell a quality of burger joint is by the quality of their onion rings. Burger box has an amazing atmosphere, that brings you back to the old days. But extremely Lacks on the flavor are there onion rings. I personally wasn't able to eat past the first onion ring, because it had a very chemical aftertaste with it, including taste of sitting water. I was extremely disappointed. For the burger, it was just a burger. Nothing special about it, I did find parts of it rough to chew, which made me uneasy. I'm giving two stars, mostly because of the atmosphere, and the customer service. I probably will never come here to eat again, nor will I recommend it. Burger box, if you're reading this, I would ask you to reevaluate what makes your burger special, I would address the ill tasting onion rings, I would also tidy up the inside, I didn't notice ceiling titles that looks like they're about to fall, looks like you have a leak on your roof. I would also address your restroom, where the soap felt cheap, and the hand dryer couldn't even dry my hands. Burger box has a lot of potential, but it's up to burger box to become an amazing...

I ordered pop corn chicken for my daughter (5) only to discover after leaving that it was spicy. When I returned to have the issue corrected, the lady at the window was incredibly rude. I explained that my 5-yo could not eat the spicy chicken. Her response? "Yeah, the popcorn chicken here is spicy," as if I was just supposed to know that despite the fact that their menu did NOT specify that. Her response even to me reminding her of this oversight on their menu? "You have to ask." Really!? Since when do you as a customer have to inquire about this when the standard is non-spicy? Furthermore, it's usually the person taking the order who asks if you'd like regular or spicy, so certainly the owness rested on their establishment to inform customers that they only offer spicy. And rather than being courteous and apologetic, she instead opted to be rude to me as if it was my fault, even shutting the window in my face twice during this exchange. My husband had to remind me of another bad experience we had at this location a few years ago, so needless to say, we will not...

Without even having to request it, Burger Box just somehow knew that I like my chicken (and most other foods) on the really well done side. I got the fish and chicken and they left the chicken on the fire for quite a bit too long...for most people. I'm actually surprised they served it. But the fact is I do genuinely like a lot of my food overcooked. So I'm not complaining but most people would have opened that container and been in disbelief. They definitely wouldn't have ate it and enjoyed it like I did. With the 2 pieces of burnt chicken was the single small piece of fish. It's no problem, it was fine. I was terribly disappointed that I didn't receive my hushpuppies though. I mean, I love some hushpuppies. Especially if they are burnt up just right. I have to take a couple of stars off this review just because if most people received the meal I did, they would have gone back and demanded...