Red Lobster — Restaurant in Paramus

A Truly Exceptional Dining Experience at Red Lobster – Five Stars All Around!

I don’t typically take the time to write reviews, but every now and then, an experience comes along that truly deserves to be recognized—and that’s exactly what happened during my recent visit to Red Lobster. From the moment we walked through the door, the warmth, professionalism, and attention to detail made this meal far more than just dinner—it was a full-fledged experience, and a memorable one at that.

Let me begin by giving special recognition to Cinthya Carballo, the local manager at this Red Lobster location. It is rare to encounter someone who so clearly takes immense pride in their work and their team. Cinthya sets the tone for the entire restaurant with her welcoming smile, calming presence, and genuine passion for customer satisfaction. She stopped by our table during our visit to ensure everything was perfect, and it was clear from speaking with her that she not only cares deeply about the food and service, but also about the people she leads. Her leadership is evident in the incredible attitudes of the staff and the seamless way the restaurant runs.

Now, let’s talk about the food—because Red Lobster absolutely did not disappoint. Everything we ordered was perfectly cooked, beautifully presented, and bursting with flavor. From the classic Cheddar Bay Biscuits (which I could honestly eat by the dozen!) to the succulent lobster tail, tender shrimp, and perfectly seasoned scallops, every bite reminded me why Red Lobster has remained a household name in seafood dining. The flavors were fresh and vibrant, and the portions were generous without being overwhelming. Even the sides—from the creamy mashed potatoes to the crisp Caesar salad—were made with care.

What truly set this visit apart, however, was the service. The staff were simply outstanding. Every team member we encountered was kind, courteous, and genuinely eager to make our meal enjoyable. Our server struck that perfect balance of attentiveness and discretion—checking in often enough to make sure we had everything we needed, while still giving us the space to relax and enjoy our time. Their knowledge of the menu and recommendations added a personalized touch that elevated the whole experience.

It’s worth mentioning how clean and inviting the restaurant was as well. The ambiance was cozy yet refined, making it a wonderful place for a family dinner, a romantic evening out, or even a special occasion. The attention to cleanliness and the efficient organization were also clearly a reflection of Cinthya’s strong leadership.

In an era where genuine hospitality sometimes feels like a lost art, Red Lobster—with Cinthya Carballo at the helm—has proven that it’s still very much alive and thriving. This wasn’t just a meal—it was an evening of being treated like a valued guest, enjoying food that was crafted with love, and leaving with full stomachs and happy hearts.

If you’re looking for a place that combines delicious food, exceptional service, and a warm, welcoming environment, this Red Lobster location is it. And if you have the pleasure of meeting Cinthya during your visit, you’ll quickly see why everything runs so smoothly. She’s a true gem in the restaurant industry and a huge reason we’ll be returning soon—and often.

Thank you, Cinthya, and the entire Red Lobster team, for an unforgettable experience!

Muchas Gracias a todo el equipo de...

This review will sound like I'm making stuff up but I swear its true! Okay so we head in because I had a craving for some lobster. Walking to our seats, the place was a total mess. I counted at least 16 straw wrappers littered on the floor. Some tables we passed, bits of fish, a whole piece of broccoli, what looked like sour cream. The waiter was very nice. I ordered a feast (forgot name) with lobster, shrimp and salmon and a sunset passion colada. The colada looked so sad. Usually theres a red bottom and you can stir the strawberry syrup into the drink, it had a faint reddish hint of color, maybe a teaspoon of syrup in it. The pineapple was off color, and a big black hair was on it. I asked for another, same pineapple but it was more proper. The biscuits had something wrong with them. The first one, very good, classic cheddar bay biscuit. The 2nd one, i coughed, it tasted like flour and dough. My guests spit the other biscuits out because something was wrong. The other biscuits left had clumps of salt on them in random places. We didn't eat them. The food took about 45 minutes. The shrimp on a stick they gave me was okay except that weirdly when i tried to slide the shrimp off, it would tear as if the shrimp had fused with the wood, made eating it very difficult. One of the shrimp looked a little clear. The lobster was the best part of the dish, very good. The salmon, my first bite was gelatinous. A huge glob of fish fat, it was slimy and gross. The rest tasted more like the oven than fish, it was so charred and burnt flavored. (not the skin, the FISH). I forgot to mention that the waiter forgot our straws, twice but was overall very nice. After we paid, the place was even dirtier on the way out, i wanted to take a pic just to prove it. I even saw a lobster tail on the center of the floor, the waiters literally just trampled it into the carpet. We left a ton of food and our drinks were still 70% full when we had gone. Not...

Worst experience ever. My family and I Dine @ the red lobster on November 20th , Party of 4 . We were Greeted and taken to our table. Our waitress came over did not introduce herself, anyway while she was taking our drinks order , we notice she was walking away before we completed our order . my husband had to say to her , Excuse me we are still ordering and you’re walking away, She turn and so oh..

When she Brought our drinks over and was ready to take our meal order , after taking our order she return with our appetizer and soup. @ no point did she came back to the table to check if we needed anything, not even to clear our table, I had to call another waiter to clear the table the waiter took one plate , when all 4 of us had dirty plates n bowls in-front of us . We had to take the plates and put them on the table next to us. When she returns with our meals she only brought two for my son and my daughter, My husband and I waited for 15 minutes then we decided to call the waitress to know what happened to the other two otters she was like you only gave me two orders, know tell me four person dining how can I give you only two orders.

My husband asked to speak with the restaurant manager we were told the restaurant manager is not here so a chef came out to speak with us. When I got my meal my kid’s were finish eating my husband was so upset . He didn’t eat . .. our bill was $170 we paid it in fully . And @ no given time did the waitress came over and apologize.

This waitress and the service she offer is really bad along with her attitude she’s not ready for the hospitality Industry. Dark waitress with long...