Godmother's Pizza & Subs — Restaurant in Parma Heights

The only reason they get one star is because I have to put at least one for a review. If I could give negative stars I would! First off, I tried calling to place a pick up order and the phone was busy.. I tried a few times and still busy. Which i figured it was a Saturday night so they probably are busy with calls, makes sense. So I went into the store to order. The guy taking my order was absolutely rude and when I told him the phone was busy he smirked and I glanced and saw the phone physically off the hook ON PURPOSE! How unprofessional. Then as I’m sitting there waiting for my food I see the girl making my salad weighing out the meat WITH NO GLOVES ON!! Then a guy came in to pick up food and wanted to pay with a card but his bill was under $5 and the guy at the register said he absolutely can’t accept a card for orders under $5. Which is funny because there is a sign right on the counter that said if you pay with a card for a bill under $5 a .50 fee will be applied.. clearly saying you can use a card just there will be a fee. But that guy at the register just disregarded their own sign. Rude, disrespectful children working there. I will never go back. From a person who worked in the food industry for over 10 years I usually give places quite a bit of slack. But there is no excuse for what I saw in the 20 mins...

I'm starting to get discouraged when it comes to only being able to review a place based on one food. But, I will say that Godmother's has some good sandwiches.

If I wrote the review just from my wife's point of view. I think it would get 5 stars based on authenticity of the establishment. She'd been looking for a place that sold steak and cheese, that had that authentic NY feel. When they answered the phone and she heard his accent she was immediately excited. She went into full NY mode, something I hadn't seen in a while.

Enough of that though, let's talk about the steak and cheese sandwiches that we ended up getting. We got large because we didn't expect them to be as large as they were, they were $7.50 a piece I believe, and they were HUGE! We ended up only eating half of our sandwiches apiece and warming them for lunch the next day (which they warmed just fine). The veggies and meat on the sandwiches were perfect and the bread very fresh. I'd love to see what their pizzas taste like, but I can't lie, we haven't gotten pizza from a shop since we began making our own. They do jar their own sauces though which peaks...

Ordered a pizza it came like Play-Doh called management stated that they would send me another, Pizza! Asked for a for a credit, and I would go another time! Call this evening and basically was told Kick rocks you should know what you’re ordering!! I guess some people like Soggy pizzas!! Not very professional, and was not given any options. Tacky really surprised to be honest I guess shame on me I should educate myself on pizzas before I order pizza will be soggy and which one will not be or maybe a pizza place should cook it properly if it is to order Things that make you go Hmmmmm ! Disappointed! In my professional, honest opinion, if somebody orders a deluxe thin crust I think I would automatically tell them that it’s gonna be well done unless they want it soggy tacky tacky, tacky,...