McDonald's — Restaurant in Parsons

Since y’all wanna gaslight people and hang up without giving a real explanation, I thought i’d leave a review for everyone else to know just how shady and lazy parsons mcdonald’s is! I placed a breakfast mobile order this morning at about 10:25. Since breakfast doesn’t end until 10:30, the app let me place the order. I then sent my sister with my phone to pick up the food. After a short while she returned home saying they were trying to tell her we never placed the order. I got on my phone and seen that my order was very clearly placed at the parsons mcdonald’s, costing a total of $17.05. So, I gave them a call to see why they did not give her the order, I would’ve understood if they had just ran out of breakfast early or something like that but, no they continued to attempt to gaslight us into believing we did not place the order even though I am sitting there staring at the order I placed. They then asked for my order number and name, then telling me that the order was no where in their system and tried to say that my sister was never even up there! I mean honestly how stupid do y’all people think I am. I promise you I am not the one! I placed another mobile order for lunch and I realized it said once I arrived that the order could not be canceled. Which means they cancelled the order before my sister even got there so they wouldn’t have to make more breakfast, mind the fact that my house is only 3 minutes away. Like y’all really thought you could just lie you’re way out of...

Update: Sad to say that I'm dropping this from a 5-star to a 1. Not only have they dropped the bar this past year, but that bar seemingly rolled away and got tossed into the dumpster. We have had too many bad experiences here of late to think that it was just a isolated incident.

Staff now seems angry as a whole. Instead of the team it used to be, it is sour faces, lack of manners and the overall feel that they'd rather be anywhere else. Drive-thru staff often smells like they just returned from a fresh cigarette break and that's the last thing I want filling up my nose when I'm hungry.

We have had this location in particular randomly cancel our mobile app orders on more than one occasion, which has prevented us from reordering even the same meal we had had just canceled with the appropriate discounts.

Their fries used to be the best around and now the flavor is bland at best. This evening, dinner hour - not even a slow time - the fries were obviously not fresh (soggy) and the lemonade was so watered down that it could be described as 'lemon water' at best.

For the good...The interior is clean and well kept, bathrooms are almost always very clean.

I'm not sure what happened but travel past this location until they sort out their issues.

Previously: "Best McDonald's in the surrounding area. Their fries almost always are fresh with great flavor, staff is extraordinarily nice and orders...

Well I decided I was hamburgured to death so I finally got a mcfish from McDonald's I had not gotten one in years because it wasn't cooked and had no tarter sauce on it just a thin diamond shaped 1/4 piece of cheese I ow check my food before I take it home to share with my jack Russell /chiwauaa what a eater he turned out to be but I didn't give him my mcfish this one was perfect the kids inside are really earning the earnings. Boost the state or our government decided to finally get those kids some real earnings enough now to go on a date and possibly afford something they like cars or women or airplanes o think women has always been on the top of my list but then things were cheaper to purchase and I was making a great 1.35 an hour can't say I didn't want more per hour my father was making around 5.75 when he started working up north in West Chicago and his first job he made .65 cents and he thought he was rubbing the cabinet makers because he started doing pie e work they let him do his thing and he was making around 1.00 an hour no more picking cotton...