Lennys Grill & Subs — Restaurant in Pascagoula

Place isn’t what it used to be. I do not appreciate the service. Walked in right at my pick up time and had to wait 7-8 minutes for the food to be ready, which was fine. My problem is that when the food was ready they placed it on the rack and never uttered a word to me to let me know it was ready. They knew what I was there for and they watched me sit down to wait for the order. I continued to sit there waiting after the food was put out because I HAD NO IDEA. I guess it was too much to ask for them to say “Hey Sir, that order you asked about just came out here you go.” I’ve had it with the service at this place I’ve got places to be and if I tip you I expect to receive good customer service. Not even asking for the best in the world but god dang how hard is it to speak to your customers. I wouldn’t be so irate if my wife and I haven’t been regulars here since before the pandemic. I am...

Update: I tired again but this place still has worst customer service in town. I called to place a togo order as I really do love the food at the Lennys places. However, got put on hold for 7 minutes. I called back later and asked for manager and she said , well sorry we take care of who is in front of us first. In case the manager reads this,,,, one day you will run out of customers to treat badly and go out of business. please try to do better. I like the food.

Some will disagree, but the staff and whoever runs the place are terrible. I say this because I went in and they had 7 people behind line and only 1 making sandwiches. Really? Food is good but service half...

I am from out of town and stopped by for lunch with a large group of coworkers. We put in about 15 orders at once and one of my coworkers accidentally got my food. I let the staff know and they were so apologetic(for something that wasn't really that big of a deal) They quickly brought me my fresh sandwich which was absolutely delicious and a cookie for my wait. Between the friendly, professional staff and the great food, I highly recommend Lenny's if you're in the area. I suggest the chicken Philly and strawberry lemonade 🤤 Restaurant and bathrooms were also very clean as well. Give them a try, you won't be...