Havana cafe — Restaurant in Paterson

So I’m not from the area but I was in New Jersey visiting a friend and she had recommended this club. First impression when we walked in was not good at all. It was dirty there was flies on the walls and the seats were ripped apart. The managers of the club were very unprofessional when I asked to be moved to another table that wasn’t dirty and possibly near the dj both. The owner of the Resturant then came out and “ cleaned our table” by this I mean he threw some napkins at us and walked away with an attitude. After 45 minutes we finally got our hookah and it was terrible. The wrong flavor, and the coals were barely lit. Also something that might want to be looked into is the amount of underage drinking there is in this place. There was no one that had asked for my identification when I ordered the hookah or my drinks. There was also a group of very young looking girls sitting next to us who kept giggling about how they can’t believe they got in and ordered drinks without getting caught. So apparently this is the hot spot for u derange drinking. I ended up leaving in hour into being there simply the fact that I was disgusted with the entire place. I work a very high profile job and I WILL NOT , and DO NOT approve of u derange drinking nor will I...

Aside from the lovely female staff (I really wish I had names) I had a horrible time here for New Year’s. Not only get the party eventually get shut down by the cops (we weren’t refunded), but my friend and I were harassed all night long by a male staff member to buy hookah. He told us we could not sit down unless we did, which was no issue. We had to hold our jackets and joined the dance floor, trying to enjoy our night out. We were singled out and approached at least 3 more times on the dance floor and near the bar while buying drinks to pay for a hookah we did not want.

The male bartender was also extremely rude and treated all the black patrons with less respect from what I saw. He ignored my friend and I for several minutes at the bar (pretending like we weren’t there), and immediately poured drinks for white women who came after us. My friend ordered a mixed drink which she was unsatisfied with, and instead of remaking it, the bartender dumped it out and tried to send us away.

If your bar is failing, try providing better customer service to build a clientele that feel seen and wanted at your establishment. I’ve never been so happy to be swatted out of a place in my life. I would never come...

I rarely leave reviews, but this experience was too frustrating not to share. From the moment we arrived, things felt off. Entry fees are $10 for women and $20 for men, which is already questionable, but it gets worse—$35 if you bring your own bottle, cash only, and all payments are required before you even step inside.

At the door, we were told we could pay with digital or physical cards, only to find out everything inside is cash-only & were basically harassed while sitting after ordering out items, no warning, no signs, and no solutions offered. Super inconvenient and misleading.

Once inside, hookah starts at $25 and up, and they automatically add gratuity, even for TWO PPL. You’re also forced to buy a hookah if you’re sitting at a table—even if only two people are there. And if you’re not smoking hookah? That’s an extra $25 charge just to sit. Make it make sense.

Overall, the entire setup feels like a call out for money. The staff seemed unorganized, and the atmosphere wasn’t worth the stress or the prices. There are plenty of other hookah lounges that are more transparent, fair, and professional. This won’t be a...