Certainly. Here is a 1-star review written in a clear, professional, and direct tone based on your experience:
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⭐☆☆☆☆ Extremely Disappointed and Will Not Be Returning
Every time I visit this restaurant, I have an unpleasant experience, and my most recent visit was the final straw. I ordered 4 pounds of crawfish and noticed a 10% fee added to my bill. When I asked the waiter about it, I was told this fee is charged to everyone who orders seafood and that there was a sign outside explaining the policy.
I went to check the sign myself, and it clearly states that the 10% fee applies to orders of 6 pounds or more. I only ordered 4 pounds. Despite that, a woman who appeared to be in a supervisory or management role insisted the fee applied to all seafood orders. When I pointed out that her policy doesn’t align with the sign, she responded rudely, told the cashier to change my receipt, and walked off mid-conversation while throwing her hand up in the air. She has a very arrogant and unpleasant demeanor.
To make matters worse, I was told the 10% fee is considered a mandatory tip. So not only are customers being charged a tip without consent, but it’s also being falsely applied to orders that don’t meet the posted requirements. I can only imagine how many people have unknowingly been overcharged in this way.
The lack of professionalism and transparency is unacceptable. I will not be returning and would caution others to double-check their receipts and question any...
Read moreThe food was good, but the crawfish were fairly small. The mild crawfish had very little flavor/spice. I wanted them spicy, but my fiance didn't want them too hot, so we settled on mild. The crablegs were great. The potatoes, corn, and sausage were also great. The atmosphere was a little drab, with cinderblock walls, limited outside seating, a small parking lot, and bathrooms that were outside the establishment and they were dirty, dated, and under equipped restrooms. They were very busy, although it was a Friday evening during the crawfish season, so thays probably why. The staff were friendly and accommodating. The food came out quick and they were good about checking on us to see if we needed anything. Overall a 3.7 with potential to get over a 4 if they upgrade the building decor and bathrooms, and do something about the parking lot (paint more lines). The crawfish were small, but it could he becuase it's early in the season, so they get a pass on that. We'll be back, but not somewhere...
Read moreThe Crawfish is awesome although, the prices is more than average. This year we have ate them between 2.50 a pound and 4.29 a pound. This place is over $5.00 a pound so that’s really high in my opinion. It takes so many to fill you up that’s a costly meal. Crawfish is always a lower price due most of your money is on the heads because they put weigh the meat 4-1. These prices are seen more up north not this close to the south. Also, the crawfish seem like they are steamed not boiled, so you do not get that good juice inside like most crawfish. There is seasoning on the outside though so as long as when you peel them you kinda rub the meat around on the others it has a...
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