Pho L'amour | Noodles & Grill — Restaurant in Pearland

I’m a busy healthcare professional and with being “on call” or just leaving work late this local spot WAS a hidden gem. For the last month (and I average 2x a week) the lemongrass has had more fat than beef! More importantly to the point that today, July 2nd I literally choked until someone in the lab came to assist me! I went to the store and ask for a manager but was told that she wasn’t there and would be gone for 3 weeks. They brought someone out from the kitchen who tried to explain how they prepare their beef. I humored him and then repeated what I was trying to say before he had interrupted me. He continues to interrupt me and then stated I had my fist balled up to hit him (mind you my hands are on the counter resting and I frequently open and closed my hands. When I tried to speak, apologize for his perception and explain cultural differences he kept interrupting and became very aggressive to the point a young lady came to assist. As I explained to her and showed and shared with her my issue she apologized for his aggressive behavior and offered to make my order right. I told her I’m good I just would like the managers name so I could contact her in the future. At this point male that was referred to earlier said a few superlatives then held up his middle finger while walking back to the kitchen! It’s one thing not to get the extra meat, tomatoes or fish sauce I paid for it’s a total different story to be confronted with such rude, disrespectful and aggressive behavior from someone I’m paying for a service! I will be going back to. Crawfish & Pho in Missouri City from hear in out. I’m sure I’ll never talk to a manager so just be warned if you have a concern. He will never cook my food...

I don’t know how I’ve slept on this hidden gem, so close to my home for so long. I had made a hard commitment that the next time I had an opportunity to eat Vietnamese cuisine in Pearland, I would go here.

I’m so happy I finally pulled the trigger! First of all, the Bánh Mì Tofu was incredible. I ordered that and a Ca Phê Sữa Đá. I’ll be honest. It did take a good minute for my bánh mì to cơme out but it was well worth it. The ca phê sữa đá came out right away so I was able to sip on that while waiting. It was very good, strong and not too sweet. It was definitely a solid Vietnamese iced coffee. Now back to this incredible bánh mì tofu! The bread was warm and toasty, like it just came out of the oven. It was incredibly crispy on the outside and soft and airy inside. I cannot overstate the amount of tofu that was packed into this bánh mì. I almost thought it was all tofu because there was so much but no, there were plenty of veggies packed in there as well. The tofu itself was packed with flavor. It quite possibly was the tastiest tofu I’ve had in a bánh mì so far. I’d definitely order this again!

The restaurant itself was incredibly clean and welcoming with soft music playing. I was greeted immediately by the staff and asked to choose a seat. I was attended to immediately and although it took a while to get the bánh mì , it wasn’t egregious and if they always taste that good, please take your time.

I’m happy to have a nice neighborhood spot with incredible tasting food and a welcoming,...

I am writing to express my deep dissatisfaction with the experience we had during our recent business lunch order. Our team decided to order from your establishment based on recommendations from two of our employees who praised the quality of your food. However, the service we received completely undermined our expectations.

Firstly, when one of our team members went to pick up the order, it was incomplete, and one item was left out entirely. Secondly, after asking for small sauce-to-go containers to accommodate our five-person lunch order, one of your staff members approached her while she was filling the containers and told her, “That’s too much sauce you’re pouring.” This was not only unprofessional but also rude.

Our order was well over $70, and for an employee to be confronted in such a manner is unacceptable. If we had dined in, would she have been treated the same way, considering the condiments are typically available for customers to use freely at the table?

This experience has unfortunately led us to conclude that we cannot continue to support your business, nor can we consider future collaborations or partnerships. We will be taking our business elsewhere moving forward.

-Stella At Shadow...