A co-worker suggested this place and said it was one of the better Chinese food places in the PHX area. My wife and I walked through the first set of doors into a small waiting area (maybe?) that smelt awful, like rotten eggs honestly, we stopped and asked each other if we wanted to leave because of that smell and we agreed that it has really good reviews and couldnât come up with a good reason as to why it would smell like that, so we proceeded in through the next set of doors to the hostess stand. We were seated immediately, no wait, wasnât busy just after 5pm on a Wednesday. The dining room was nice and clean. Asked for the Scorpion, which is supposed to have ârum, brandy, gin, and Bacardi 151 with various fruit juicesâ, the strongest drink on the menu, and it tasted like blended orange juice. There was no other juice but OJ, and there is NO WAY there was more than a splash of rum in the drink. The drink costs extra, because of the size and amount of alcohol, and it was terrible. I donât send food or drinks back (with few exceptions), I just never return to the place of business and thatâs it. My wife ordered the zombie for a drink, âdifferent kinds of rum and various fruit juices with Bacardi 151,â that drink was strong and tasted much better than the scorpion, with the exception of it was just OJ again, not âvarious fruit juicesâ. We ended up pouring the zombie into the scorpion to balance out the drink and shared the remainder of the two drinks. We ordered the Mongolian beef and the chicken lo mein (with an egg roll, crab puff, and egg drop soup) My wife got her soup first which she couldnât eat more than her first spoonful due to the awful taste. When our entrees arrived, my wifeâs chicken lo mein was burnt and it smelled like it, we thought it might have been the gentleman who brought our food out from the kitchen because he was clearly working in the kitchen so we didnât say anything at first until the smell lingered and we sifted through her noodles and saw that there were some very burnt noodles at the bottom of the dish, which was clearly strategically placed because the noodles on top looked good. âHow do you burn noodles?â Iâm not sure how, but they were definitely burned by the flame and not through the wok they used to heat them up in because you could clearly see the char throughout sections of half of the noodles. Why they chose not to remake the noodles is beyond me, other than cost of waste, but it made the entire dish taste burnt, even the chicken. We wanted to send it back, However, our waitress never came to our table after the food was brought out, and a different waitress came 15 minutes after we got our food and asked how everything was and clearly saw my wifeâs untouched plate and we told her it was burnt, handed her the plate and said you can smell it without even getting close to it and she agreed and said âoh ya it is burnt, you can see on the noodlesâ she was nice, politely asked if we wanted it to be remade, or substituted for anything different to which we insisted we didnât want anything else because it took too long for anyone to come over and check on us, we were over the experience and just wanted the check. My Mongolian beef was the only good food item that we got, my wifeâs crab puff was empty, had a little bit of cream cheese in it, it was actually laughable, we tried to just enjoy our time together and not be picky and negative, but it was just a sad crab puff, might as well have been a deep fried wonton...
   Read moreThis will be first and last time eating here. I placed an order for pick up and had my fiancĂ© go pick it up. When he got back we started to go through everything and noticed we were missing one of our main dishes ( shrimp fried rice). I called them up to let them know that they had not given us this item. They proceeded to tell me that they could replace it if I came back or else give me a credit for next time. I told them that I was coming to get the dish and that I would also like to be compensated for my time and gas with an additional entree. They said they would have to check and put me on hold. When they came back on the line it was a girl who claimed she had together my bag and distinctly remembered putting all the food in question in the bag. I told her that it still wasnât in there and was again put on hold. By this time I was so annoyed about the entire situation that I drove there with all the food to get my money back. I came in and told them I would like my money back. They said that they could not give me my money back and could only give me a credit! I asked to see the manager and eventually was told they would give me my money back. I tried to explain to the manager what had taken place because he looked confused as to what had transpired before hand. I was told that they would replace all the food and replace the missing dish as well as comped an additional entree. I was fine with this because I didnât want to figure out something else for dinner with two hungry children at home and being 9 months pregnant. I waited and they brought me my food and showed me everything was there only to get home and realize that they didnât even give me new food which was obvious because the one thing ( white rice) we had taken a spoonful of before I decided to drive up there was still in the box! Just an overall bad experience and bad...
   Read moreRelax in a cozy updated but old style type of Chinese restaurant. Subdued lighting, soft music, a phenomenally unique carved wooden table, and a drink mixing station off to the side set the mood upon entering. Playing into the nostalgic feel, I expected a little bowl of fried wonton strips to dip into duck sauce and hot mustard, but alas, none came. For a few cents, they should consider adding that--it's akin to tortilla chips at Mexican restaurants--something to nosh on while deciding what to order. Same for offering up some hot tea in those little pots and tiny cups--I mean, if we're conjuring the Good Old Days, why not? I ordered a classic Mai Tai, although I wish the straw would've been paper instead of plastic, but the paper parasol was classic paper and wood: yay! It was perfect. Our server, Julie, was attentive and so warm and friendly that our entire experience was enhanced. PoPo Platter was my nibble-my-meal memory lane choice. There's something about making your skewered treats sizzle on a tiny hibachi grill! The filled wontons could've used more filling and the "crab" would more honestly be labeled "krab." The selection would be enhanced by adding in traditional shrimp toast by replacing one of the filled wonton items. My partner's pork, chicken, shrimp combo meal satisfied him and he said he'd gladly order it again. For some reason, we didn't get fortune cookies, but I thought of it on the way out and asked host Zack who quickly handed me 2 in cellophane. When we got out to the car, I handed one over and then looked down at mine and it was only broken bits with no fortune. Obviously a packaging flaw at the factory, but it's a good thing I'm not...
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