China Lin — Restaurant in Phenix City

Update the the food is great but the owners and workers are somewhat shady this is the second time I've been overcharged for something because they don't give you a receipt on how much the food cost they only tell u how much it cost and hand u a credit card receipt so always ask for ur itemized list because they will charge u extra . For example I ordered to food items rhat normally come up to 15 and some change today it was 17 I asked why she said because I asked for no peppers so she gave me extra chicken and charged me a dollar extra . Why would u charge me extra for meat I didn't ask for i don't like pepper so u don't want them that’s stupid . I told her that if that's that they want to do fine but alert the customers. So...

First and last time eating here. The entire experience was horrible. I paid $26.99 for the family dinner for 2 that comes with egg rolls, egg drop soup, crab rangoon, Mongolian beef, and chicken with broccoli. I was missing my chicken, crab rangoon, egg drop soup, and my egg rolls. Instead of offering some kind of solution, the woman told me that I don’t know what I ordered and that she actually charged me LESS, as if I should be thankful. When my boyfriend and I called to place the order, he listed all of those items to confirm that they would come with the meal and she said it would. She told me there is nothing she can do about it and hung up on me. Horrible customer service and the food isn’t...

Sweet and sour chicken was very dry so I called to bring it back and get something different that was actually cheaper and I didn’t want my money back and I was rudely told that she seen my food dropped and that it looked right. I again told her it was dry and that I wanted something different and I was hung up on after hearing her giggle. We spent $40 for half of the food that I refuse to eat. I’ve been going here for years and I’ve never had any issues so to have this happen and be treated so disrespectful was all it took for me. You just lost a very loyal family, customer service is very important and that is something that...