BJ's Wholesale Club — Restaurant in Philadelphia

Take an adventure into the BJ's located on Red Lion road. First you get your gas, but the line is exceptionally long and half of the cars are going in the wrong direction. There are signs that specifically state that it is one-way only, but the gas attendants don't enforce the rules. Once the patrons who were facing the wrong way are finished they try to drive in oncoming traffic and slow things up even more. After getting your gas you push the button for a receipt, but the dispenser is empty and you're forced to go to the counter to get one. You then park your car in the lot and grab a shipping cart that has used sanitizing wipes and other trash where you're supposed to put your groceries. The first items you should pick up are in the deli, only because you'll be stuck waiting in a line for at least a half hour since there are usually only two workers behind the counter fulfilling orders. Once your number is called you ask for a pound of cheese that is sliced thin. The deli associate retrieves the pack of cheese and begins to start slicing it, but she appears to have trouble doing so. Rather than informing the customer about the quality of the product you're paying for she doesn't bother to show you. Instead she bags it and slaps the price tag on it and you go about your day without getting as much as a thank you. After picking up the rest of your list prepare yourself to stand in another long line to check out at the register, where there's only two lines that have cashiers ringing people up while the other registers are all check out. You wait and wait among people that are packed like sardines in a can to ring yourself up and get out as soon as possible. Once you're finally checked out you have to wait in a long line (again) to have your receipt checked. When you're just out of the door you encounter a crowd of people either waiting for someone to bring their car around or are loading their groceries into one that is illegally parked by the door. Once passed that you finally load your groceries into your car and can finally start to get home after being at the store for over an hour. Will my next shopping experience be a better one next time around? Who knows? Shop are this particular BJ's location to find out!

Stuff like this happens every week at this BJ's location. On my last visit the deli associate massacred a pound of cheese I bought and I didn't notice until after I got home when I opened it. All of the slices were stuck together and they would rip into a dozen smaller pieces when trying to separate them. This particular location is poorly managed and there are not enough associates scheduled for shifts, especially on the weekends when the customer volume is high. Do yourself a favor and get a membership to Costco. You're in and out in no time because those stores are properly managed by...

This is a not bad place to shop at, BUUUUT, After you stand in-line to check out, you have to stand in an even longer line to show the ignorant old guy with glasses your receipt so that he checks it.

He is so ignorant to realize that he is causing the customers more frustrations and prolonging the stay inside the over crowded store warehouse.

When you get to reach where he stands to check your receipt, he intentionally takes his time, even if you have only 5 items in your cart.

He never ask for back up to help him to check the receipt out to let people leave the store a little quicker.

This is not only looking bad on him, it's his managers that see this happening every day for a long period of time and they don't correct it.

Look at the manager and this guy at the exit door. They look almost exactly the same. Nepotism??? Most likely. They almost never changed these old people that works there. They could highly be related, and this is why they didn't care to correct the issues at this business.

Now, with OMECRON virus is spiking high, do you think they would care to think of any solutions to protect their members?? I double it, I have been noticing this for...

Im being a member for 5 years and my family never had a complaint about anything from costumer service to prices. Prices are like everywhere some product are on sale some others not is up to the consumer to do their savy desicions on what to buy. They offer you coupons at the entrance, they mailed you a coupon book and also you can bring your own manufactuters coupons. The lines could be a little overwhelming sometimes depends on what time of the day you go shooping, but believe me definetly better than walmart lines where cashier looks like they hate their job and you for buying in there. I read some reviews where they mention Target being cheaper and that is absolutely false just go online and compare yourself. The fact that those who wrote bad reviews are trying to make other consumers feel like clowns because they have a bad experience themself make me think that they got fired from BJS or they are one of those weird people who go to walmart. Anyway if is your first time going there you can ask for a one day pass without buying a membership all they do is ask you...