This review is based on my experience at the Spruce Street Harbor location. Unfortunately, I wished the experience had been better. They were out of the flavor I ordered, which was only realized by the server after I had paid. At other ice cream places this wouldn't normally be an issue, but this truck was down to only two flavors and one flavor wasn't even written on the board to let customers know it existed. It wasn't busy, so there was no reason they couldn't know which flavors were left. On top of that, the server proceeded to scoop the ice cream into a tiny cup without gloves on and, judging by the ice cream all over his hands afterward, most likely touched the ice cream.
Maybe I caught this place on a bad day, or the personnel working this particular location need further training, but I was very disappointed by...
Read more(While I’m sure the ice cream probably tastes awesome, I’m giving this review based on the Spruce Street Harbor Park location ONLY.) Before going up to this food truck station. I checked the prices online for what looked like the Grays Ferry location. Ok, prices looked quite reasonable. So why not give it a try? Sure, I was expecting a bit of a price hike up since we’re in a touristy area. What I was NOT expecting was a cup smaller than Capogiro’s tiniest cup for $7!!! Nope... walked right away from that one! Do yourself a favor and visit Franklin Fountain at 2nd & Market. Best ice cream around- and you’ll get your money’s worth for around...
Read moreWe visited the Love Park location today. The water ice was awesome. Probably some of the best I've ever had. I'd love to give it 5 stars but the service was way below average. The girl attendant seemed to be on her first day on the job, was scooping slower than I think is even humanly possible, was on the phone, actually she was much more concerned with her phone than with helping the customers it seemed. I contemplated leaving but I promised my children water ice before we left the location. I really thought I was on a hidden camera show. It was some of the worst service I've ever had anywhere.. and I've...
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