Fiesta Pizza — Restaurant in Philadelphia

The first time I ordered from Fiesta Pizza, I got a piece of cheesecake that was frozen SOLID and a chicken cheesesteak that was cold as ice. The fries were edible. I vowed to never order from them again.

So why I managed to forget and order a second time six months later I'll never know, but I did. That it could be worse the second time around is a miracle.

First, I have some good news. If you have been wondering whatever became of Sheneneh Jenkins from "Martin", look no further; she works the phones at Fiesta Pizza. She called me twenty minutes after my order went in (via GrubHub) to let me know that they didn't have chocolate cheesecake (although it was on the menu.) I agreed to accept pineapple instead.

My order arrived 20 minutes late. Here's the breakdown:

Cheesecake was soggy and mushy. As if it had been frozen and then microwaved.

Fries were COLD.

Mozzarella sticks were COLD, and the sauce had an uncomfortable tang that I would describe as "gone bad."

The hamburger was surprisingly decent. The meat was a little tough, and they did not put the bun on the side as requested. Still, I would give it a 6/10.

The chicken gyro was DISGUSTING. The pita was just an envelope of mush and the chicken slivers inside were dry like cardboard. 90% of it went into the trash.

In fact 90% of this entire MEAL went into the trash and GrubHub gave me a credit on my account for the cost of my order.

Do yourself a favor and eat some ground glass instead of ordering from...

On 2 occasion I ordered a large greek pizza which cost $11.95 for delivery, one recently. I don't care for onions & green peppers, so I substituted for grilled chicken & spinach which by the menu should be $1.95 for extra topping. All I did was substitute 2 for 2 topping. I was told because they don't substitute for that particular pizza it will be more which came to $21. and some change. I don't have a problem paying for what I want but on these 2 different occasions 1st time they forget to put the feta cheese on it. I let it go. This time they forget the tomatoes. So I called about in calm matter because they are handling my food. First they tell me it's under the cheese lol. I tell them its not then the Manager gets on the phone calls me buddy oookay. I guess he didn't hear the counter personal explain the mistake. He asked me do I want a discount or a new pizza. I said I would like what I paid for. So he said I can make you a new one but you would have to come get it, Seriously? And I gave the delivery person a $5. tip. He was very polite. Your mistake but I have to be inconvenienced. He basically told me to go screw myself and I am a liar. Nevermind me supporting your business during the pandemic. I'll just support businesses that...

My family and I order from this restaurant often with little to no complaints. Today we placed an order through Grubhub which we never received although the driver called saying he was outside. When we contacted the restaurant we were advised that the driver called in error, that he should arrive shortly. 30mins went by and still no food. We tried calling the driver but no answer. We contacted Grubhub, the rep told us that the order was reportedly dropped off 20mins ago and this driver is actually employed by the restaurant not Grubhub. She will contact the restaurant for further information. The restaurant informed her that the driver was running behind and should arrive within 20mins. One hour went by still no food or contact. We called the restaurant again, the young lady who answered the phone was very rude and nonchalant so we requested to speak with the Manager. She informed us that he was out making deliveries. This is absolutely unacceptable especially when you have young kids waiting for food. Two hours had went by with no updates, food or refund....