Northeast Sandwich Co. — Restaurant in Philadelphia

This is one of my favorite restaurants in the entire city of Philadelphia. I’ve tried almost everything on the menu & have not yet been disappointed. Whether it be for breakfast, lunch or dinner they have an amazing meal for you. The brisket fries may be my favorite “loaded fries” option in the city. I literally get it every time I order from there, without fail. The Pork Belly Reuben is my favorite sandwich from NESCO. Nesco makes one of most flavorful pork bellies I’ve ever had the pleasure of eating. Pairing it with their homemade thousand island, pickled red cabbage, cucumber & cheese is an absolute treat. Those ingredients all work perfectly together to create a delicious bite: EVERY. SINGLE. TIME. The patty melt is nothing short of awesome. Similar to the Pork Belly Reuben because of the ingredients but now throw a burger in the mix. Can’t beat it. Their Nashville Hot Chicken Sandwich is killer as well. It is as spicy as it sounds but in the best way. I ask for them to add the cheese sauce. It helps with the heat & works perfectly with it. Their brisket sandwich is pretty dang good too. They have a breakfast bowl that is so creamy & decadent it will knock your socks off. I usually add pork belly to it & it takes it up another notch. Their specials are usually a hit as well, they have some consistent ones that reappear from time to time because of their popularity & others that are fleeting. If you see a special you like I’d say to order it, you may or may not see it again & it isn’t worth taking that chance on missing out. The only gripe I have with this place is that it closes way too early for my liking. If they were open later I’d probably order from here every single day. If you enjoy sandwiches, breakfast food, creativity or just great tasting food I highly...

Follow up: 08/14/2023

I just noticed, but there is no way to order any drinks off the website for online orders.................. Might want to change that. I just ordered from here for the second time, and I'm excited to see how good everything is going to be. My first order, was a cheese steak, fries, and buffalo chicken fingers w/ranch. For the sake of not creating a wall of text, I'll just talk about the cheese steak which was amazing! How do you know you got yourself an excellent cheese steak?

First, it comes on a Lucio or Amoroso roll, no exceptions. NESCo's roll is clearly Lusios'. Second, alot of places make the fatal mistake of placing the roll upside down on the grill toasting only the very top. Even worse, they shove the meat from underneath turn it right side up then run the spatula along the top of the roll caking grease at the very top, it's disgusting. I'm very glad to see that this place does not do this.

The sandwich itself was nice and moist but not soggy to the point the bread was falling apart from grease saturation. Third, there are only two acceptable ways to prepare the meat, finely chopped (common) or very thinly sliced (uncommon). Large chunks of steak packed into the roll is a no-go. Fortunately, this place beautifully chops the steak very finely. One might even say borderline minced.

The white cheddar cheese sauce expertly compliments the sandwich. Not drowning in it and not so little of it you can barely notice. Just the right amount. It is, in my opinion, the best cheese steak in the entire north east. You will not be...

Over the past year, the quality of food and customer service at Northeast Sandwich Company has significantly declined. Our organization has placed numerous large orders with them, often exceeding $170-$200 each order. Unfortunately, each time we call, we encounter staff members (usually a lady) who seems disinterested and unmotivated, making us feel like an inconvenience rather than valued customers.

Despite our loyalty and frequent orders, the service we receive has been consistently disappointing. Our orders are almost always incorrect. In our most recent order, half of the items were wrong, and the other half were not even the sandwiches we had requested. This level of inaccuracy is unacceptable, especially for a business that once prided itself on quality and reliability.

As a business ourselves, we understand the importance of customer service and consistently strive to ensure our clients feel valued and respected. We would never treat our customers the way we have been treated by Northeast Sandwich Company. It's disheartening to see such a lack of care and attention to detail from a company that used to be a favorite for its great food and friendly service.

It is truly a shame to see such a steep decline in both food quality and customer service. Northeast Sandwich Company used to be known for its high standards, but based on our recent experiences, it seems they have completely lost their touch. I hope they can address these issues and return to the level of excellence they once maintained, but until then, I cannot...