Palace african restaurant — Restaurant in Philadelphia

I really only visit one area for my African dishes and that's SWP. My sister preferred this location and I really was not up fir the drive so I complied. She phoned in the order. The guy had a very bad customer service when we ordered our food. She stated chicken in my Egusi when I told her 'Egusi is a stew made with 3 different meats. Chicken, beef and turkey.....mostly smoked turkey.' He argues that he had a choice of meat, goat, beef or chicken. And reiterated She wanted chicken.....had to argue to correct it to beef. So it says the Egusi is 15$. So once i paid, he held my 20$ bill. I asked gow muchbwas my food, he stated it was a extra 5$ for meat. Reminding you meat comes with this dish....its not seperated at all. So yes im irritated but i comply because I had my food. I asked was it spicy, he stated it was mild spicy not hot spicy. So I dropped off my sister and headed home. I wish I would of changed my mind at the store!!! My fufu was stiff!! I had 3 unseasoned tough pieces of beef In my Egusi.....no spice.....all white without spinach and the grease gave me a old dirty taste in the back of my mouth. I informed the guy in the store I would call if it was bad but at this point, I rather put this here so that he could understand the respect that's needed from a business owner. Representation says it all!!! I wish I could of taken a picture but I threw it in...

I am Nigerian, front back and centre-if you know what that means. And for a Nigerian Restaurant, I'd say this particular one can do better. Ordered Egusi and pounded yam. I give it to the pounded yam, it was soft and fluffy. But the soup was not giving at all! Egusi left a bitter after taste in my mouth-like it was undercooked, weak looking and almost non existent spinach in the soup, the four piece of meat I got was all bones, no pepper-non spicy at all! Tasted bland. And talk about the price! Ordered online and paid almost $40 total, way over priced for just one...

I ordered food from this restaurant, the person I spoke to need more orientation to speak to a customer, he is very rude and disrespectful, also did not tell me that the food I ordered was not available instead of their representative to explain in a respectful way he was yelling, I do not think is the owner but if the owner he needs to learn how to speak to people especially customer because customer are always right. Please stay away from this restaurant , and go with another restaurant that are transparency...